Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Tanozhla Manning

Phoenix,ARIZONA

Summary

Assisted customers with inquiries in fast food and phone service environments. Supported warehouse operations by organizing inventory and fulfilling orders. Provided customer service by addressing concerns and ensuring satisfaction.

Overview

8
8
years of professional experience

Work History

Stock Worker

Intel
2020.01 - 2021.02
  • Organized inventory for efficient stock management and retrieval.
  • Operated forklifts and pallet jacks to transport materials safely.
  • Assisted in maintaining safety protocols within warehouse operations.
  • Collaborated with team members to streamline stock replenishment processes.

Client relations

The Vanguard Group
2020.12 - 2021.06
  • Handled complex and sensitive client relations and quality control issues to minimize negative impact to business direction.
  • Assisted in the development of company policies regarding safety procedures, quality control standards, and client relations protocols.
  • Redesigned examination room and boarding facility to improve client relations and patient care.
  • Mentored junior team members to enhance their skills in sales techniques, client relations, and project management practices.

Delivery Driver

Doordash
2020.01 - 2020.12
  • Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
  • Maintained accurate records of deliveries and pickups using tracking systems.
  • Operated delivery vehicles safely, adhering to all traffic regulations and safety protocols.
  • Communicated effectively with customers to resolve issues and provide updates on deliveries.

Sales Associate

99 Cents Store, 35th Ave and Baseline
2018.12 - 2019.05
  • Greeted customers with a friendly demeanor upon entry. Processed grocery transactions efficiently and packaged items for customer convenience.

Sales Associate

Walmart, 35th ave and Southern
2018.07 - 2018.10
  • Maintained positive customer interactions by greeting shoppers and inquiring about their day to enhance service experience.

Team Member

Mcdonalds, 19 Ave and Baseline
2018.01 - 2018.06
  • At this work place I had to greet and smile at the customers and make sure their order is cooked and done correctly

Warehouse Associate

Amazon
2022.03 - 2023.02
  • Operated forklifts and pallet jacks to efficiently transport goods within warehouse environment.
  • Managed inventory control through regular stock checks and accurate product labeling.
  • Facilitated shipping and receiving processes, ensuring timely dispatch of orders.
  • Collaborated with team members to maintain clean and organized workspaces, enhancing safety compliance.

Restaurant Team Member

Shake Shack
2023.08 - 2024.07
  • Delivered exceptional customer service, ensuring satisfaction in fast-paced dining environment.
  • Operated point-of-sale systems efficiently, handling transactions accurately and promptly.
  • Collaborated with team members to maintain cleanliness and organization of dining area.
  • Assisted in training new staff on standard operating procedures and service expectations.

Warehouse Associate

Worldwide Flight Services
2024.02 - 2025.07

Achieved timely loading and unloading of cargo, enhancing overall operational efficiency. Improved workflow by collaborating with team members to minimize delays. Maintained high safety standards during material handling to reduce risk of accidents.

Education

High School Diploma -

Cesar Chaves Highschool
35th And Baseline

Skills

  • Assisted customers with inquiries and resolved issues effectively Communicated clearly with team members and clients to facilitate understanding Listened attentively to customer feedback to improve service delivery Adapted quickly to new information and processes Demonstrated proficient typing skills for efficient documentation
  • I have great customer service skills

LANGUAGES

English

Timeline

Warehouse Associate

Worldwide Flight Services
2024.02 - 2025.07

Restaurant Team Member

Shake Shack
2023.08 - 2024.07

Warehouse Associate

Amazon
2022.03 - 2023.02

Client relations

The Vanguard Group
2020.12 - 2021.06

Stock Worker

Intel
2020.01 - 2021.02

Delivery Driver

Doordash
2020.01 - 2020.12

Sales Associate

99 Cents Store, 35th Ave and Baseline
2018.12 - 2019.05

Sales Associate

Walmart, 35th ave and Southern
2018.07 - 2018.10

Team Member

Mcdonalds, 19 Ave and Baseline
2018.01 - 2018.06

High School Diploma -

Cesar Chaves Highschool