Tansy Bishop
Spring,TX
Summary
Friendly and flexible candidate with solid customer service background. Quick learner possessing basic understanding about managing patient records, scheduling software and medical terminology. Collaborative administrative professional with strong task prioritization and organizational skills.
Overview
28
28
years of professional experience
Work History
Patient Scheduling Coordinator Specialist
Liver Specialists Of Texas
01.2023 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Verified insurance coverage and obtained pre-authorizations.
- Used EMDS to schedule patients.
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
- Managed complex calendars for multiple medical practitioners, verifying accuracy of all appointments.
- Performed various administrative tasks by filing, copying and faxing documents.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Prepared and processed patient referrals and transfer requests.
- Answered phone calls and messages for 5-physician 3 medical facility, scheduling appointments, and handling patient inquiries
- Answered phone calls and messages for 5-physician High medical facility, scheduling appointments, and handling patient inquiries
- Conducted patient intake interviews, recording and documenting relevant information
Real Estate Agent
Keller Williams Realty
07.2019 - 01.2023
- Buying selling and leasing homes, Negotiating sales, Contracts and TREC forms
- Customer/Client
- Customer Service.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Maintained connections with clients to encourage repeat business and referrals.
- Advertised client properties through websites, social media, and real estate guides.
- Conducted comprehensive market analysis to identify opportunities for investors.
Owner/Operator
Sweet Home Staging
04.2019 - 01.2023
- Owner of Sweet Home Staging
- From negotiation prices with clients, managing contacts and merchandise, to billing, accounting.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
Agent
JLA Realty
08.2018 - 08.2019
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations
- Negotiated, facilitated, and managed real estate transactions
- Communicated with clients to understand property needs and preferences
- Maintained connections with clients to encourage repeat business and referrals
- Advised clients on market conditions and property value for informed decision-making
Sales Agent
EXIT REALTY
01.2018 - 06.2018
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations
- Negotiated, facilitated, and managed real estate transactions
- Communicated with clients to understand property needs and preferences
- Maintained connections with clients to encourage repeat business and referrals
- Advised clients on market conditions and property value for informed decision-making
- Presented purchase offers to sellers for consideration
- Adjusted sales scripts to better target needs of specific individuals, boosting sales by 90%
Flight Attendant
Continental Airlines
05.1997 - 01.2012
- Ensured safety and comfort of customers onboard aircraft.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Resolved passenger conflicts and medical emergencies during flights.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order
Assistant Manager
Pier 1 Imports
10.1995 - 02.1996
- Opening and closing store, handling shipments, Accounts receivable
- Customer Service and managing employees.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
- Created employee schedules to align coverage with forecasted demands
Education
Real Estates License -
Champions School of Real Estate
Houston01.2017
Some College (No Degree) - General Studies
Arapahoe Community College
Littleton, COHigh School Diploma -
Bear Creek High School
Stockton, CA06.1994
Skills
- Analytical and Critical Thinking
- Dependable and Responsible
- Multitasking Abilities
- Excellent Communication
- Teamwork and Collaboration
- Good Telephone Etiquette
- Organization and Time Management
- Flexible and Adaptable
- Critical Thinking
Additional Information
- Certifications and Licenses , Real Estate License January 2018 to
Timeline
Patient Scheduling Coordinator Specialist
Liver Specialists Of Texas
01.2023 - Current
Real Estate Agent
Keller Williams Realty
07.2019 - 01.2023
Owner/Operator
Sweet Home Staging
04.2019 - 01.2023
Agent
JLA Realty
08.2018 - 08.2019
Sales Agent
EXIT REALTY
01.2018 - 06.2018
Flight Attendant
Continental Airlines
05.1997 - 01.2012
Assistant Manager
Pier 1 Imports
10.1995 - 02.1996
Real Estates License -
Champions School of Real Estate
Some College (No Degree) - General Studies
Arapahoe Community College
High School Diploma -
Bear Creek High School
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