Tanus Allen

 As a CAP2 associate in a typical shift I would help in unloading  all of the super-center's incoming freight for the day using both conveyor belt and wrapped pallet systems. I would then go out onto the sales floor to stock said freight. My team was specifically responsible for the stocking of all pre-packaged, non refrigerated grocery goods as well as the Paper, Chemical, and Pets departments. However we would often finish many other departments such as Automotive, Health and Beauty, Housewares, Sporting goods, etc. I played an integral roll in keeping this process running smoothly all while providing the best customer service possible to the customers around me with any of their questions or concerns.

The Northstar Club is a Fractional Ownership club located in the heart of The Village at Northstar. During my time there I provided luxury level service to all owners with Breakfast, Happy Hour, Ski/Snowboard storage, technical support in rooms and much more.

• Administered operations to handle needs of more than 140 tenants across 18 property units.
• Assessed property after every stray, compiled information and wrote reports regarding findings for submission to property managers.
• Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
• Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.
• Welcomed each new arrival pleasantly and confirmed reservations and identification.
• Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
• Politely welcomed arriving guests, providing room keys and information on amenities and policies.

My family owned this business so I've had no official title over the years but I would help clean the shop/office, run inventory, order part's, help customers, and so much more. Within the last two years I've taken on many more administrative responsibilities such as, supervising the mechanics, paying the companies bills, building weekly reports, handling deposits, scheduling. i Also helped to organize and process the selling of all three locations during the first half of the Covid-19 pandemic.

As a dishwasher I would clean all used dishes and cookware before redistributing everything into it's correct place within the kitchen. As a Prep Chef I prepared a variety of  fruits, vegetables, and meats for cooking while keeping everything properly organized and clean to prevent cross contamination. I also had more general responsibilities such as; restocked grains, disposing of garbage, deep cleaning the kitchen on a nightly basis, and taking on the role of server when necessary.