An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Insurance Specialist - Home Care and Finance
Atlantic Health System
Morris Plains
02.2025 - 12.2025
Function as a liaison between external Insurance Companies and internal staff to ensure patient needs are met.
Communicate with clinical teams to request necessary information for ongoing authorizations in a timely manner.
Verifies patient insurance for all incoming referrals, for all payers.
Verifies patient insurance during the course of the episode if a payer change occurs, or a need for reverification arises.
Participates in the re-verification at designated times of the year, i.e., open enrollment period.
Documents all verification information in EPIC to ensure CAC, clinical teams, and other departments are aware of results.
Documents all authorization information in Epic to ensure clinical communication, as well as accurate system notification of ongoing needed authorization.
Reviews additional service requests for completeness of information, accuracy, and presence of required clinical data.
Request and/or submit clinical documentation for authorization or reauthorization in Epic, and prepare updates as indicated.
Manages assigned patient, insurance, and/or account EPIC work queues, ensuring accurate and timely completion.
Insurance Specialist
Atlantic Health System
Morris Plains
02.2024 - 02.2025
Created DME rental claims and reviewed them for accuracy; transmitted and submitted electronic and paper claims.
Reviewed order/progress notes for pre-bill review of DME; corrected claim errors to meet payer rules.
Managed compliance requirements for equipment (sleep apnea/PAP therapy) to assure accurate billing.
Obtained prescriptions, certificates of medical necessity (CMN) from physicians' offices and facilities.
Reviewed reports of held revenues, ensured timely billing of claims, and reduced bad debts.
Submitted appeals on DME coverage guidelines, medical policies, for expedited claims processing.
Reported errors/delays for claims rejection/correction (missing modifiers, pricing discrepancies).
Patient Care Coordinator
Atlantic Health System
Morris Plains
10.2022 - 01.2024
Processed new orders/re-orders; maintained good relationships w/patients, care givers and referrals.
Qualified patients for the equipment ordered based on the information received.
Obtained the added documentation needed to qualify patients based on their insurance coverage.
Entered patient and order systems data in the applications and computer systems.
Printed order tickets and other required forms for delivery.
Documented all communications via the notes section and the minutes of the meetings sections.
Communicated with patients, physicians, discharge planner and other referral sources to obtain information necessary to process orders and re-orders.
Nursing Assistant at Atlantic Health System, Morristown Medical Center, Gagnon 4Nursing Assistant at Atlantic Health System, Morristown Medical Center, Gagnon 4