Summary
Overview
Work History
Skills
Languages
Timeline
Intern

Tanvir Hossain

Los Angeles,CA

Summary

Dynamic sales professional with a proven track record at Audi Beverly Hills, excelling in customer relations and business development. Skilled in negotiation and relationship building, I consistently exceeded sales targets, enhancing client satisfaction and loyalty. Adept at managing operations and marketing initiatives, I thrive in fast-paced environments while delivering exceptional service.

Overview

13
13
years of professional experience

Work History

Owner

Halal Kabob House
08.2020 - 04.2025

Audi Brand Specialist

Audi Beverly Hills | A Fletcher Jones
09.2017 - 08.2020
  • Maintained up-to-date knowledge of Audi products, technology advancements, and market trends through ongoing training sessions.
  • Improved overall buying experience through thoughtful listening skills that allowed me to identify specific client needs quickly.
  • Contributed to dealership revenue growth by consistently meeting or exceeding monthly sales targets.
  • Stayed up to date on all available new and pre-owned vehicles on lot.
  • Managed pricing negotiations and highly efficient sales processes.
  • Strengthened brand awareness through participation in community and industry events, showcasing Audi vehicles and services.
  • Participated in weekly sales meetings to strategize sales goals, discuss new inventory arrivals, and share best practices among colleagues.
  • Developed strong relationships with clients by maintaining regular communication and addressing concerns promptly.
  • Enhanced sales performance by conducting thorough product demonstrations tailored to individual client needs.
  • Promoted benefits of dealership to potential customers.
  • Collaborated with service department staff to provide seamless support for maintenance appointments and repairs.
  • Managed customer information within CRM software accurately, streamlining communication between departments as needed.
  • Assisted customers with financing options, collaborating with the finance team to ensure smooth transactions.
  • Developed custom quotes for clients, considering various factors such as trade-ins, promotional offers, and available financing options.
  • Supported marketing efforts by assisting in the creation of promotional materials highlighting special offers and events related to Audi vehicles.
  • Assisted in inventory management by tracking vehicle availability and updating sales team on status changes.
  • Enhanced showroom presentation by arranging vehicles thoughtfully and keeping all displays clean and organized.
  • Increased repeat business by fostering a positive customer experience throughout the entire sales process.
  • Provided personalized vehicle walk-throughs upon delivery, ensuring clients understood all features before driving off the lot.
  • Coordinated test drives for prospective buyers, tailoring routes based on their preferences and desired vehicle capabilities demonstration.
  • Boosted customer satisfaction by providing knowledgeable guidance on Audi vehicle features and benefits.
  • Facilitated efficient lease returns by communicating expectations clearly to customers before end-of-lease inspections.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Developed strong rapport with customers and created positive impression of business.

Salesperson

Downtown Kia
12.2016 - 08.2017

Salesperson

Universal City Nissan
01.2014 - 11.2016
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Enhanced product knowledge by attending training sessions and staying current with industry trends.
  • Implemented effective sales strategies to maximize revenue generation.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Built relationships with customers and community to promote long term business growth.
  • Negotiated prices, terms of sales and service agreements.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Negotiated contracts skillfully, securing favorable terms for both company and client.

Store Manager

Cellairis
06.2012 - 07.2013
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Business development
  • Negotiation
  • Business marketing

Languages

Bengali
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Owner

Halal Kabob House
08.2020 - 04.2025

Audi Brand Specialist

Audi Beverly Hills | A Fletcher Jones
09.2017 - 08.2020

Salesperson

Downtown Kia
12.2016 - 08.2017

Salesperson

Universal City Nissan
01.2014 - 11.2016

Store Manager

Cellairis
06.2012 - 07.2013

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Tanvir Hossain