Tanya Ablowaluk
Teller,AK
Summary
Dynamic leader with a proven track record at Kawerak, adept in organizational leadership and cultural history. Excelled in policy analysis and human resources management, significantly enhancing operational efficiency and fostering a culture of teamwork and collaboration. Demonstrated adaptability and critical thinking, achieving sustainable economic development and promoting cultural preservation.
Overview
14
14
years of professional experience
Work History
Tribal Administrator
Kawerak
01.2016 - 06.2022
- Oversaw critical infrastructure projects from conception through completion, ensuring timely completion within budget constraints while maintaining high-quality standards.
- Managed human resources functions within the organization, implementing policies and procedures that attracted, retained, and developed top talent for key positions.
- Maintained accurate records on behalf of the tribe, preserving historical documentation that serves as vital evidence in land claims disputes or other legal proceedings involving tribal rights or interests.
- Implemented effective systems for tracking program outcomes, enabling data-driven decision-making for continuous improvement efforts.
- Led strategic planning efforts for sustainable economic development, promoting self-sufficiency within the tribal community.
- Provided guidance to department managers on best practices for project management, ultimately resulting in increased efficiency and improved outcomes across various initiatives.
- Promoted cultural preservation by coordinating events and educational programs that celebrated tribal heritage and traditions.
- Streamlined administrative processes, resulting in increased efficiency and improved service delivery to the tribal community.
- Strengthened relationships with tribal members by effectively managing communication channels and regularly updating them on initiatives.
- Managed grants efficiently, monitoring progress towards goals while ensuring timely reporting of results to funding agencies.
- Facilitated open dialogue between tribal leaders and constituents, fostering an environment of transparency and trust among all parties involved.
- Supervised staff performance, providing guidance and support to nurture professional growth and improve overall productivity.
- Championed environmental stewardship initiatives within the tribe, implementing measures to protect natural resources for future generations.
- Developed comprehensive budgets for multiple projects, ensuring optimal allocation of resources and financial sustainability.
- Safeguarded tribal assets through diligent management of resources and strict adherence to policies and procedures.
- Used public gatherings, community events and direct relations to keep constituents happy and informed.
Customer Service Representative
TelAlaska
03.2018 - 11.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
General Manager
Teller Native Corporation
09.2012 - 01.2016
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
Secretary
Bering Strait School District
06.2008 - 09.2015
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Education
James C Isabell
Teller, AKSkills
- Organizational leadership
- Policy analysis
- Government relations
- Human resources management
- Cultural history
- Teamwork and collaboration
- Problem-solving
- Time management
- Reliability
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Organizational skills
- Effective communication
- Adaptability and flexibility
Languages
Inupiaq
Native or Bilingual
Timeline
Customer Service Representative
TelAlaska
03.2018 - 11.2019
Tribal Administrator
Kawerak
01.2016 - 06.2022
General Manager
Teller Native Corporation
09.2012 - 01.2016
Secretary
Bering Strait School District
06.2008 - 09.2015
James C Isabell
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