Tanya Bales
Cody,WY
Summary
Nurse risk management professional prepared to excel in this role. Proven ability to identify, assess, and mitigate risks, ensuring organizational resilience. Strong focus on collaborative teamwork and delivering results under changing conditions. Adept at developing risk management strategies, conducting thorough analyses, and implementing effective controls. Recognized for reliability, adaptability, and strategic thinking. Developed strong work ethic from ranch upbringing while learning the value of dedication to a lifestyle.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Risk Manager & Patient Safety Officer
Cody Regional Health
04.2021 - Current
- Risk Manager for Hospital, Physician Clinics, and Long Term Care Center
- Review and coordination of incident investigation focusing on learning about gaps and identifying improvement activities.
- Response and management of complaints & grievances filed by patients and community members to improve community relations and identify learning opportunities to improve patient service.
- Conducts thorough analysis of historical data, helping identify patterns and trends in potential risks.
- Reporting about risk events and trend analysis to various Quality Committees and the Board of Directors
- Operates as a liaison to the Liability Carrier to promote risk reduction through use of up-to-date risk management techniques.
- Operates as a liaison to the Defense Council by offering thorough investigation of events resulting in claims.
- Completion of Root Cause Analysis and Failure Mode Effects Analysis to reduce risk and improve efficiency to organizational operation.
- Support for leadership to review Just Culture principles while considering employee accountability for risk events
- Writes or updates policies along with conducting regular audits of existing policies and procedures, ensuring their continued effectiveness in addressing organizational goals related to mitigating risks.
- Develops strong relationships with internal stakeholders, promoting a culture of risk awareness, process improvement and accountability.
Clinical Supervisor
Cody Regional Health
04.2019 - 04.2021
- Supervised all levels of staff for the Acute and Critical Care Units ~60 direct report employees
- Coordinated unit scheduling and management of payroll for night and day shift
- Responded to incident or crisis situations with calm and professional approach to optimize support.
- Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice.
- Implemented procedural changes with planning of implementation, education and support, and thorough follow up
- Oversaw interview, hiring, and orientation for new staff to enhance quality and standardize patient care.
- Coordinated unit response to the pandemic
- Daisy Award Nominee- January 2020
Critical Care & Acute Care Nurse
Cody Regional Health
07.2012 - 04.2019
- Provided bedside nursing care for patients in Critical Care or Acute Care at Critical Access Hospital
Insurance Agent
Mountain West Farm Bureau
04.2007 - 09.2010
- Property and Casualty, Life, and Annuities Sales and Service
- Property and Casualty, Life, and Series7 and 63 Investment Licensure (expired)
- Built strong relationships with clients through consistent communication and excellent customer service.
Credit Analyst
Shoshone First Bank
12.2003 - 02.2007
- Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
- Assessed credit risk and analyzed financial statements.
- Excelled at providing responsive and personalized customer service.
Education
Bachelor of Science - Nursing
American Sentinel University
Aurora, CO02.2022
Associate of Science - Nursing and Allied Health
Northwest College
Powell, WY05.2013
Bachelor of Science - Agriculture Business
University of Wyoming
Laramie, WY12.2003
Skills
- Attentive and detail oriented
- Collaboration and brainstorming with stakeholders
- Excels at analysis of events & break down of gaps in process
- Thorough evaluation of problem & solution viability
- Implementation of changes & new processes
- Inquisitive nature with open mind
- Excellent interpersonal & communication skills
- Poised under pressure
- Experienced Nurse-Acute & Critical Care
Certification
- Certified Professional Healthcare Risk Management (CPHRM)- June2023- American Hospital Association
- Patient Safety Certification- April2023- American Society of Healthcare Risk Management (ASHRM)
- Enterprise Risk Management Certification- April2023- ASHRM
- Advanced Forum in Health Care Risk Management- April2023- ASHRM
- Registered Nurse (Wyoming) #32236- exp12/31/2026
Hobbies and Interests
Ranch Activities, Horseback Riding, Gardening, Crafting, and Cooking
Future Goals
- CPHQM (Certified Professional Healthcare Quality Management)
- Master’s Degree in Nursing and Healthcare Law
Timeline
Risk Manager & Patient Safety Officer
Cody Regional Health
04.2021 - Current
Clinical Supervisor
Cody Regional Health
04.2019 - 04.2021
Critical Care & Acute Care Nurse
Cody Regional Health
07.2012 - 04.2019
Insurance Agent
Mountain West Farm Bureau
04.2007 - 09.2010
Credit Analyst
Shoshone First Bank
12.2003 - 02.2007
Bachelor of Science - Nursing
American Sentinel University
Associate of Science - Nursing and Allied Health
Northwest College
Bachelor of Science - Agriculture Business
University of Wyoming
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