TANYA BOAN
Mondelez International
Geneseo,IL
30
years of professional experience
Results-driven retail leader with more than 29 years of progressive experience with Mondelez International, including leadership of multi-territory retail merchandising teams. Proven success developing employees, driving sales performance, improving operational execution, and delivering key business metrics. Experienced in coaching frontline leaders, analyzing performance data, optimizing territory execution, recruiting and developing talent, and partnering cross-functionally to achieve organizational objectives. Passionate about building high-performing teams while fostering a culture of accountability, safety, and continuous improvement.
Work History
SrFTSSR
- Managed and planned objectives during coverage in various areas
- Partnered with sales reps to execute plans
- Merchandizing excellence
- Maintained rapport with key personnel
- Success Factors
- Highly self-motivated
Ftssr
19 YearsSales Representative
27 Years 1 Month- #2 Ranked SR in the Region-2022
- #1 ranked SR in the Region-2023
- Assisting RMS with schedule writing
- Assisted team members setting up new technology
- Assisted RMS with training of new hires
- Won numerous contests and awards
- Leveraged CRM system to manage sales activities and track sales performance
- Answered product questions with up-to-date knowledge of sales and promotions
- Developed key customer relationships to increase sales
- Performed regular follow-ups with prospects to close deals in a timely manner
- Created detailed reports on daily, weekly, and monthly sales activity
- Provided technical support for customers using the company's products or services
- Utilized CRM software tools to track progress of each sale cycle stage
- Managed inventory levels by ordering sufficient stock for each account
- Adhered to established policies and procedures when handling customer accounts
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service
- Adhered to company initiatives and achieved and excelled established goals
- Utilize the Trax App to support display performance
- Utilized sales force to supply each customer with product and sales data.
Retail Merchandising Supervisor
2 Years 2 Months- Lead multiple Retail Territory Merchandisers across assigned territories to deliver sales growth and execution excellence.
- Coach, mentor, and develop direct reports through regular field visits, performance feedback, and individualized development plans.
- Drive execution of merchandising initiatives, promotional programs, Perfect Store priorities, and key performance indicators.
- Analyze sales reports and scorecard metrics to identify opportunities, remove execution barriers, and improve district performance.
- Partner with cross-functional business teams to align execution with company objectives and customer expectations.
- Recruit, onboard, train, and develop new employees while building a culture focused on accountability, engagement, and continuous improvement.
- Conduct performance coaching, route reviews, and territory optimization to maximize productivity and sales results.
- Lead safety initiatives and reinforce operational compliance throughout the district.
Education
- Business
Skills
Multi-Site Team Management
Employee Development & Coaching
Performance Management
Recruiting & Talent Development
Sales Strategy Execution
Merchandising Excellence
Route Optimization
KPI & Scorecard Analysis
Retail Operations
Customer Relationship Management
Cross-Functional Collaboration
Safety & Compliance
Strategic Planning
Change Management
Communication & Team Building
Accomplishments
- Leading multiple Retail Merchandisers.
- Conducting performance coaching and difficult accountability conversations.
- Recruiting, interviewing, and onboarding new employees.
- Managing labor, scheduling, and territory coverage.
- Presenting business reviews and action plans to senior leadership.
- Driving KPI improvements through data analysis and execution plans.
- Partnering with logistics, sales, and customer business teams to resolve operational opportunities.
- Recognized as a trusted onboarding leader, frequently selected to onboard and develop new Merchandisers, ensuring a seamless and consistent onboarding experience.
· Served as a resource for fellow managers, providing guidance on onboarding, field execution, operational processes, and best practices to support team success.
Timeline
Retail Merchandising Supervisor
Mondelez International
05.2024 - CurrentRead More
Sales Representative
Mondelez International
04.1997 - 05.2024Read More
Ftssr
FTSSR
01.1997 - 01.2016Read More
Some College
from Business
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Hopkinsville Community College
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SrFTSSR
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