Tanya Boyd
Manager
Buckeye,AZ
Summary
Dynamic manager and analytical problem-solver with a proven track record in team building, leadership, and motivation, complemented by exceptional customer relations and relationship-building skills. Expertise in independent decision-making and sound judgment drives positive outcomes that contribute to overall company success. Committed to leveraging training, monitoring, and morale-boosting strategies to enhance employee engagement and elevate performance levels across the organization.
Overview
18
18
years of professional experience
Work History
Business Manager
Element Dental Partners
Royal Oak, MI
01.2025 - 01.2026
- Managed daily business operations, ensuring efficiency, productivity, and adherence to company policies.
- Developed and implemented strategies to achieve long-term financial and operational goals.
- Motivated staff while managing performance reviews and resource allocation.
Professional Driver
Desert Rose Transportation
Phoenix, AZ
01.2022 - 01.2025
- Experienced professional driver with over 5 years of safe, efficient driving in various transportation settings.
- Skilled in route navigation and time management to ensure punctual deliveries and customer satisfaction.
- Proficient in operating a wide range of commercial vehicles including trucks, buses, and vans.
- Strong knowledge of traffic regulations and safety standards to minimize and ensure compliance.
Business Manager
Kierland Dental Center
Scottsdale, AZ
01.2020 - 01.2022
- Streamlined office workflows increased productivity by 30%.
- Overseen daily administrative activities, including records management, billing, and scheduling.
- Ensured adherence to company policies, local regulations, and confidentiality standards (e.g., HIPAA).
Treatment Coordinator
My Scottsdale Dental
Scottsdale, AZ
01.2008 - 01.2022
- Educated patients on proposed treatment plans, explaining procedures, and addressing concerns to increase acceptance rates.
- Explained costs, creating payment plans, verifying insurance benefits, and obtaining pre-authorizations.
- Coordinated appointments between patients and doctors (including specialists), and following up on pending treatment plans.
- Acted as the main point of contact for patient questions and maintaining communication via phone or email.
Education
Class A CDL -
01-2022
Associate's degree - undefined
01-1999
Skills
Client relations management
Strategic planning expertise
Critical analysis for decision-making
Team collaboration facilitation
Client interaction strategies
Customer loyalty strategies
Business management
Personnel oversight
Workflow optimization
Workforce scheduling
Timeline
Business Manager - Element Dental Partners
01.2025 - 01.2026
Professional Driver - Desert Rose Transportation
01.2022 - 01.2025
Business Manager - Kierland Dental Center
01.2020 - 01.2022
Treatment Coordinator - My Scottsdale Dental
01.2008 - 01.2022
Highland Park Community College - Associate's degree,
Phoenix Truck Driving Institute - Class A CDL,