Tanya Boyd
Manager
Buckeye,AZ
Summary
Dynamic manager and analytical problem-solver with a proven track record in team building, leadership, and motivation, complemented by exceptional customer relations and relationship-building skills. Expertise in independent decision-making and sound judgment drives positive outcomes that contribute to overall company success. Committed to leveraging training, monitoring, and morale-boosting strategies to enhance employee engagement and elevate performance levels across the organization.
Overview
18
18
years of professional experience
Work History
Business Manager
Element Dental Partners
01.2025 - 01.2026
- Managed daily business operations, ensuring efficiency, productivity, and adherence to company policies.
- Developed and implemented strategies to achieve long-term financial and operational goals.
- Motivated staff while managing performance reviews and resource allocation.
Professional Driver
Desert Rose Transportation
01.2022 - 01.2025
- Experienced professional driver with over 5 years of safe, efficient driving in various transportation settings.
- Skilled in route navigation and time management to ensure punctual deliveries and customer satisfaction.
- Proficient in operating a wide range of commercial vehicles including trucks, buses, and vans.
- Strong knowledge of traffic regulations and safety standards to minimize and ensure compliance.
Business Manager
Kierland Dental Center
01.2020 - 01.2022
- Streamlined office workflows increased productivity by 30%.
- Overseen daily administrative activities, including records management, billing, and scheduling.
- Ensured adherence to company policies, local regulations, and confidentiality standards (e.g., HIPAA).
Treatment Coordinator
My Scottsdale Dental
01.2008 - 01.2022
- Educated patients on proposed treatment plans, explaining procedures, and addressing concerns to increase acceptance rates.
- Explained costs, creating payment plans, verifying insurance benefits, and obtaining pre-authorizations.
- Coordinated appointments between patients and doctors (including specialists), and following up on pending treatment plans.
- Acted as the main point of contact for patient questions and maintaining communication via phone or email.
Education
Class A CDL -
01-2022
Associate's degree - undefined
01-1999
Skills
Client relations management
Strategic planning expertise
Critical analysis for decision-making
Team collaboration facilitation
Client interaction strategies
Customer loyalty strategies
Business management
Personnel oversight
Workflow optimization
Workforce scheduling
Timeline
Business Manager - Element Dental Partners
01.2025 - 01.2026
Professional Driver - Desert Rose Transportation
01.2022 - 01.2025
Business Manager - Kierland Dental Center
01.2020 - 01.2022
Treatment Coordinator - My Scottsdale Dental
01.2008 - 01.2022
Highland Park Community College - Associate's degree,
Phoenix Truck Driving Institute - Class A CDL,