Summary
Overview
Work History
Education
Skills
Timeline
Barista

Tanya Buzzerd

Bottineau,ND

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Proactive Department Manager with excellent time management skills to multi-task while working within deadlines and time constraints. Offering 12 years of hands-on experience in retail operations. Proficient in budgeting, inventory management and merchandising. Disciplined professional committed to driving sales goals and ensuring smooth functioning of hard and softline department.

Overview

10
10
years of professional experience

Work History

Department Manager

Walmart
Bottineau, United States
01.2012 - 10.2014
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Communicated with managers of other departments to maintain transparency.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.

Assistant Store Manager

CVS Pharmacy
Wilmington, NC
07.2002 - 03.2010
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Walked through store areas every hour or so to identify and proactively resolve issues negatively impacting operations.
  • Approved regular payroll submissions for employees.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Analyzed and interpreted store trends to facilitate planning.
  • Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.

Education

High School Diploma -

Owen J Roberts High School
Pottstown, PA
06.1986

Skills

  • Records Organization and Management
  • Supply Chain Management
  • Time Management
  • Sales Tracking
  • Administrative Management
  • Microsoft Excel
  • Store Opening and Closing
  • Microsoft Windows
  • Performance Monitoring and Evaluation
  • Retail Operations
  • Financial Management
  • Department Oversight
  • Strategic Merchandising
  • Shift Scheduling
  • Policy Development and Enforcement
  • Supplier Monitoring
  • Microsoft Office
  • Work Planning and Prioritization
  • Originality and Creativity
  • Sales Promotion
  • POS Systems
  • Inventory Control
  • Hiring and Training
  • Project Management
  • Management Team-Building
  • Leadership
  • Team Supervision
  • Work Planning and Organization
  • Training and Development
  • Customer Service
  • Team Meetings
  • Work Assignments
  • Vendor Management
  • Safety and Security
  • General Housekeeping
  • Shift Coverage
  • Managing Cash Register

Timeline

Department Manager

Walmart
01.2012 - 10.2014

Assistant Store Manager

CVS Pharmacy
07.2002 - 03.2010

High School Diploma -

Owen J Roberts High School

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Tanya Buzzerd