Tanya Cagle
Hinesville,GA
Summary
Dynamic professional with a proven track record in document verification and exceptional communication skills, honed at Accurate Background and other leading companies. Expert in enhancing operational efficiency and customer satisfaction, with a keen eye for detail and regulatory compliance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy and positive attitude.
Overview
30
30
years of professional experience
Work History
Verification Specialist I
Accurate Background
05.2022 - 04.2024
- Managed approximately 30 incoming calls, emails and faxes per day from customers
- Obtained updated contact information from all subjects and verified data for accuracy.
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Verified data files prior to entry to maintain high data accuracy.
Store Owner
Vaporzz, LLC
02.2013 - 12.2022
- Consulted with customers to assess needs and propose optimal solutions.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Managed day-to-day business operations.
- Prepared and submitted regulatory filings in timely manner.
- Maintained up-to-date knowledge of applicable laws and regulations.
- Increased sales by 25% with special displays and promotions.
Advertising Sales Representative
The Winchester Star
06.1994 - 01.2014
- Created and presented media and advertising packages to prospective customers.
- Made outbound calls to existing customers to upsell advertising packages.
- Developed strong relationships with advertisers and negotiated pricing following established procedures.
- Sent clients estimates of costs for advertising products or services and followed up by phone call or email.
- Listened attentively to client feedback to create stronger relations and shape business.
- Helped customers in determining design and layout of sold and spec ads.
- Played key role in achieving and maintaining top client satisfaction and retention by ensuring accuracy of ads and listings.
Education
High School Diploma -
James Wood High School
Winchester, VA06.1992
Skills
- Document Verification
- Background Checks
- Identity Verification
- Communication and Interpersonal Skills
- Attention to Detail
- Customer Service
- Data Entry and Review
- Networking skills
- Regulatory Compliance
- Store operations
- Employee Scheduling
- Budget Planning
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Verification Specialist I
Accurate Background
05.2022 - 04.2024
Store Owner
Vaporzz, LLC
02.2013 - 12.2022
Advertising Sales Representative
The Winchester Star
06.1994 - 01.2014
High School Diploma -
James Wood High School
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