Tanya Carbonell
Port St. Lucie
Summary
Visionary healthcare operations leader with 14+ years of experience driving organizational performance through project execution, cross-functional team development, and operational transformation. Recognized for building strong partnerships with physicians, executives, and frontline teams to optimize workflows, elevate service delivery, and reduce inefficiencies. Expertise in leading large-scale initiatives, managing multi-million-dollar budgets, and improving key performance metrics including patient satisfaction, staff retention, and throughput. Skilled in regulatory compliance, Lean methodologies, and strategic planning. Known for delivering results in fast-paced, high-impact environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Concierge Private Duty Nurse
Physician Private Nursing
01.2021 - Current
- Establish and maintain positive clinical rapport with patients and their families, working closely with them in their care
- Assess patient appropriateness for home care including safety of the home environment, availability of caregiver support, and willingness of patient and/or caregivers to become as independent in their care as possible
- Complete all required clinical documentation thoroughly and timely, including nursing plans of care (POC), plans of treatment (POT), visit notes, clinical summaries, medication profiles, discharge summaries and any updates provided to members of the patient’s care team, as well as obtaining patient and/or caregiver signatures on relevant consents and required forms
- Provide skilled care to patients of varying ages and medical conditions, as outlined in the plan of care and in accordance with physician orders and the plan of treatment
- Administer medications as prescribed, performing therapy-specific clinical assessments in accordance with the policies, procedures and protocols, which may include frequent vital sign monitoring
Director of Patient Services- Emergency Department
Cleveland Clinic Martin North
01.2017 - 01.2021
- Provide leadership and direction for assigned clinical units and administrative functions; ensured patient services performance continued to improve on current successes
- Oversee all emergency services in a 21 bed unit ensuring that patients are treated with the highest level of services increasing press ganey percentile for overall score from 87.4 to 91 and overall nursing care from 91 to 93.3%
- Implement Lean methodologies by training front line leadership focusing on quality health care and organization strategic alignment; apply Lean tools that promote/deliver greater organization metrics while highlighting departmental goals
- Expertise in exciting and motivating personnel to new organizational goals; skilled in alignment of personnel with vision and mission to create and reach health system, operations, and business goals
- Extensive knowledge of Joint/CMS Federal and State regulatory compliance requirements
- Oversight of $20M expansion of emergency department from 21 bed unit to 41 bed unit
- Currently scheduled to open on time and on budget, with no operational issues
- Decreased patient’s LOS in the ED from 220 minutes to 170 minutes
- RN turnover reduced from 34% to 17%
- Reduction of Left without being seen by 34.3%
- Served as incident commander of annual Hazmat and Med-Surge drills
- Serve as relief facility level CNO in their absence
Performance Excellence Facilitator
Cleveland Clinic Martin North
01.2015 - 01.2017
- Prior to Cleveland Clinic acquisition, selected by system Chief Nurse Officer and CEO to train in the Lean performance program with intent of learning broader scope of hospital operations in preparation for assuming facility level CNO role
- Implemented Lean methodologies by training front line leadership focusing on quality health care and organization strategic alignment
- Exercised relationship management skills set with all stakeholders, specifically physicians
- Served as a diplomat and influencer to drive consensus and achieve desired goals
- Gained large scale insight on hospital operations such as revenue generation, cost containment, labor management, and throughput
- Acquired extensive knowledge of Joint/CMS Federal and State regulatory compliance requirements
- Partnered with Executive team to set the tone and implement processes for improvement and development of a culture of innovation, collaboration, accountability, respect and excellence
- Successfully led teams to develop solutions, implement those solutions which continue to sustain positive outcomes
Manager of Free Standing Emergency Department
Cleveland Clinic Martin Saint Lucie West
01.2013 - 01.2015
- Provided direct oversight of all emergency services in a 13 bed unit
- Patient Visits 25,000 with 8% admission rate
- Lead the operational startup of S.A.N.E program
Education
Masters - Healthcare Administration, Healthcare Executive
Florida Atlantic University
Boca Raton, FL01.2017
Bachelor of Science - Nursing
Indian River State College
Port St. Lucie, FL01.2016
Emerging Leader Program - undefined
Martin Healthcare Systems
Stuart, FL01.2015
Associate of Science - Nursing
Indian River State College
Port St. Lucie, FL01.2009
Licensed Practical Nurse - undefined
McFatter Technical School
Davie, FL01.2006
Skills
- Strategic Planning
- Budget Management
- Project Management
- Lean Practice
- Operational Turnaround
- Cross-Functional Team Leadership
- Performance Improvement
- Change Management
- Regulatory Compliance
- Physician & Stakeholder Relations
- Cost Containment
- Workforce Optimization
Certification
Lean Training – Six Sigma Green Belt
Affiliations
- American Organization for Nursing Leadership, Member
- Emergency Nurse Association, Member
- Florida Hospital Association, Member
Languages
Spanish
Native or Bilingual
Timeline
Concierge Private Duty Nurse
Physician Private Nursing
01.2021 - Current
Director of Patient Services- Emergency Department
Cleveland Clinic Martin North
01.2017 - 01.2021
Performance Excellence Facilitator
Cleveland Clinic Martin North
01.2015 - 01.2017
Manager of Free Standing Emergency Department
Cleveland Clinic Martin Saint Lucie West
01.2013 - 01.2015
Bachelor of Science - Nursing
Indian River State College
Emerging Leader Program - undefined
Martin Healthcare Systems
Associate of Science - Nursing
Indian River State College
Licensed Practical Nurse - undefined
McFatter Technical School
Masters - Healthcare Administration, Healthcare Executive
Florida Atlantic University
Similar Profiles
Krishi SomannaKrishi Somanna
Dietitian at Nutri Physician Private LimitedDietitian at Nutri Physician Private Limited
Eric Allen JohnsonEric Allen Johnson
Registered Nurse at Private Concierge Nursing ServiceRegistered Nurse at Private Concierge Nursing Service
Esmeralda McNeilEsmeralda McNeil
Pediatric Home Health RN at Pediatric Private Duty NursingPediatric Home Health RN at Pediatric Private Duty Nursing