Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tanya Cassidy

Springfield,IL

Summary

Skilled and compassionate non-active registered nurse with over 23 years experience in patient care/customer service, team management, and advocacy. Proficient in patient care/customer service, time management, and being a team player. Proven ability to work effectively in fast-paced environments, and always provides support to patients/customers, their friends and families, as well as coworkers.

Overview

30
30
years of professional experience

Work History

Stay at Home Mom

My Home
05.2020 - Current
  • Take care of my 2 children, pets, and home.
  • Home school my 2 children.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Registered Nurse

Vista Manor
06.2019 - 05.2020
  • Administered medications and treatments in accordance with established protocols and patient care plans.
  • Collaborated with interdisciplinary teams to develop comprehensive patient care strategies.
  • Monitored vital signs and assessed patient conditions to ensure optimal health outcomes.
  • Educated patients and families on disease management, medication usage, and health promotion strategies.
  • Patient assessments and charting.
  • Delegated jobs to LPNs and CNAs daily.
  • Ordered medications and labs as needed.
  • Reviewed lab results and consulted with physicians.
  • Provided emotional support to each patient and their families.
  • Assessed pain levels regularly.


Night Charge Registered Nurse

ORMC/Orlando Health
05.2001 - 01.2019
  • Managed a team of 8 nurses and 4 scrub techs, overseeing patient care, always adhering to hospital policies and procedures.
  • Worked together with surgeons, pharmacy, anesthesia, laboratory, blood bank, and other healthcare professionals to develop comprehensive treatment plans for each patient.
  • Implemented infection protocols to maintain a safe environment for all patients and staff.
  • Coordinated staffing schedules to ensure adequate coverage based on patient acuity levels.
  • Responded promptly to emergencies, and traumas, effectively managing crisis situations while maintaining calmness under pressure.
  • Served as a liaison between nursing staff and upper management, conveying feedback from both parties to improve overall operations.
  • Strong communication skills to facilitate effective interdisciplinary team meetings focused on improving patient outcomes.
  • Implemented electronic health record system resulting in improved accuracy of documentation.
  • Monitored inventory levels of medical supplies, and equipment.
  • Served as patient advocate.
  • Demonstrated strong critical thinking skills.
  • Demonstrated expertise in wound care management.

Assistant Manager/Cashier

Toys R Us
09.1998 - 07.2003
  • Performed open/closing duties including counting cash drawers before and after closing.
  • Managed cash register operations, including handling cash transactions, processed returns, and provided excellent customer service.
  • Prepared daily deposits from the cash, checks, debit/credit card, and electronic payments from the registers.
  • Trained and supervised a team of 8 cashiers to ensure efficient checkout processes.
  • Resolved customer complaints in a timely manner.
  • Assisted in monitoring inventory levels and ordering items as needed.
  • Unloaded delivery trucks, verified all items received, applied stickers to items, distributed items to floor staff for shelf stocking.
  • Managed each floor staff members work schedules.
  • Maintained store cleanliness.

Laboratory Technician

ORMC/Orlando Health
07.1996 - 03.2001
  • Phlebotomy.
  • Received patient specimens for all inpatient floors, including ICU, surgery, and ER.
  • Received STAT specimens.
  • Matched patient specimens with doctors orders.
  • Labeled patient specimens.
  • Prepared patient specimens for testing (centrifuge).
  • Managed phone calls from all departments, nurses, and doctors.
  • Assisted staff with getting patient lab results.
  • De;livered patient specimens to their appropriate testing department (hematology, chemistry, coagulation, urinalysis, microbiology, cytology, pathology, blood bank).

Cashier

Michaels
03.1996 - 09.1998
  • Maintained a balanced cash drawer at all times, reconciling discrepancies promptly.
  • Provided exceptional customer service by greeting customers and addressing their inquiries or concerns.
  • Processed customers transactions accurately and efficiently, handling cash, credit/debit card, checks, and electronic payments.
  • Assisted in training new employees.
  • Managed high volume checkout lines.
  • Ensured continual store cleanliness.

Education

Associate of Science - Nursing

Valencia Community College
Orlando
04-2001

Associate of Science - Accounting

Hesser College
Manchester, NH
06-1990

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Clerical skills
  • Punctual
  • Trouble shooter
  • Organizational skills
  • Nursing experience
  • Patient care
  • Infection control training

Timeline

Stay at Home Mom

My Home
05.2020 - Current

Registered Nurse

Vista Manor
06.2019 - 05.2020

Night Charge Registered Nurse

ORMC/Orlando Health
05.2001 - 01.2019

Assistant Manager/Cashier

Toys R Us
09.1998 - 07.2003

Laboratory Technician

ORMC/Orlando Health
07.1996 - 03.2001

Cashier

Michaels
03.1996 - 09.1998

Associate of Science - Nursing

Valencia Community College

Associate of Science - Accounting

Hesser College

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