Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Tanya Cerasale

West Columbia,SC

Summary

Veterinary sales professional with extensive industry experience. Proven strengths in communication and customer service, leading to timely product fulfillment and improved client relationships. Focused on driving business growth through strategic partnerships.

Overview

29
29
years of professional experience

Work History

Inside Sales Representative

MWI Animal Health
Boise, Idaho
08.2009 - Current
  • Manages customer inquiries while delivering accurate product information for veterinary needs.
  • Establishes strong client relationships to identify specific requirements, while enhancing services.
  • Processes sales orders, ensuring timely fulfillment of products to meet client expectations.
  • Collaborates with the Territory Manager on sales strategies to maximize revenue from existing and prospective accounts.
  • Contacts accounts to gather insights, promotes relevant specials, and shares beneficial industry updates.
  • Attends weekly sales meetings to keep informed of new products, changes within the industry, and changes in Animal Health.

Inside Sales Representative

Patterson Veterinary Supply
Charlotte, North Carolina
10.2008 - 06.2009
  • Cultivated strong relationships with veterinary clinics and animal health professionals to enhance collaboration.
  • Coordinated product orders, ensuring timely delivery to clients.
  • Managed customer inquiries, providing accurate product information effectively.
  • Implemented sales strategies that significantly increased sales volume.

Inside Sales Manager

Columbus Serum South
Columbia, South Carolina
05.2003 - 10.2008
  • Led inside sales team to boost customer engagement and retention metrics.
  • Formulated targeted sales strategies for effective penetration of new market segments.
  • Facilitated comprehensive training sessions for sales staff on product knowledge and systems.
  • Established incentive program to drive employee motivation and surpass target sales.

Inside Sales Representative

Merritt Veterinary Supplies, Inc.
Columbia, South Carolina
08.1996 - 05.2003
  • Managed customer inquiries and provided product information for veterinary needs.
  • Built strong relationships with clients to understand their specific requirements.
  • Collaborated with team members to streamline order processing procedures.
  • Educated clients on new products and services to enhance their business operations.
  • Conducted follow-up calls to maintain customer satisfaction and address concerns.

Education

Some College (No Degree) - General Studies

Midlands Technical College
West Columbia, SC

Skills

  • Customer relationship management
  • Sales order processing
  • Product knowledge
  • Adaptability
  • Problem solving
  • Revenue maximization

Affiliations

  • I have dedicated my life to caring for animals.
  • I have a nurturing spirit and dedicate my time to helping others.
  • Enjoy spending time with friends and family.
  • I enjoy working outdoors landscaping and working in my garden.

Timeline

Inside Sales Representative

MWI Animal Health
08.2009 - Current

Inside Sales Representative

Patterson Veterinary Supply
10.2008 - 06.2009

Inside Sales Manager

Columbus Serum South
05.2003 - 10.2008

Inside Sales Representative

Merritt Veterinary Supplies, Inc.
08.1996 - 05.2003

Some College (No Degree) - General Studies

Midlands Technical College

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