Dynamic Quality Assurance Specialist with extensive experience at Honda Developing and Manufacturing of America. Expert in quality control management and proficient in troubleshooting, I enhanced product quality and customer satisfaction by implementing effective solutions and optimizing workflows. Committed to thorough documentation and collaborative team management, I drive quality enhancement initiatives.
Overview
27
27
years of professional experience
Work History
Quality Assurance Specialist Sr
Honda Developing and Manufacturing of America
08.1998 - Current
Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
Developed and implemented procedures to meet product quality standards.
Utilized root cause analysis techniques to identify underlying issues contributing to product defects or customer complaints.
Improved product quality and customer satisfaction by identifying and resolving defects before market release.
Conducted data review and followed standard practices to find solutions.
Performed tests and inspections to conform to established standards.
Reported problems and concerns to management.
Enhanced customer satisfaction by addressing reported issues promptly and providing effective solutions.
Optimized workflow efficiency by introducing automation tools into the QA process where appropriate.
Equipment Engineering Group Leader at Honda Development and Manufacturing of AmericaEquipment Engineering Group Leader at Honda Development and Manufacturing of America
Team Leader Paint Final Repair at Honda Development & Manufacturing of AmericaTeam Leader Paint Final Repair at Honda Development & Manufacturing of America