Tanya Chavez
Edmonds,WA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Alaskan Copper
10.2021 - 01.2024
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Managed filing system, entered data and completed other clerical tasks.
Teacher
Young child Academy
08.2020 - 03.2021
- Develop and instruct age-appropriate lesson plans, help develop social skills, self-help skills and sensory skills
- Maintain individual daily journals, on growth development, academic development
- Maintain individual portfolios, includes skills list, narrative reports of areas of improvement, labeled work samples
- Interact extensively with parents providing progress reports
- Develop monthly newsletters, help promote parent involvement with the school, community and plan field trips.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Administrative ASSISTANT
Rainier Fruit Co
10.2013 - 08.2020
- Administrative assistant at Rainier Fruit data entry, filing, scanning, copying, distributing faxes etc
- Answering multi-line phone systems, including messages
- Met incoming customers with professional approach and provided friendly, knowledgeable assistance
- Kept office records organized and supplies well-stocked for optimal team performance
- Worked easily with office programs such as Word and Excel to carry out daily team clerical needs
- Supported office clerical functions using word processing and other software, email and office machines
- Maintain up-to-date employee holiday, birthday records
- Produce and distribute correspondence memos, letters, faxes and forms
- Develop and maintain a filing system
- Receive, sort and distribute mail.
Domestic and International sales Assistant
Rainier Fruit co
10.2013 - 08.2020
- Assist Produce Sales for eight packing/ shipping facilities
- Managed and assisted over fifty accounts: Domestic and International
- Handle of Export Documentation such as Phytosanitary and NAFTA Certificates
- Process orders and writing sales contracts through Bosanova AS400/ Food link, I-trade/Warehouse management system (Highjump Software)
- Handle new orders, complaints, and other inquiries/Perform data entry when orders are completed or changed/Sending order confirmations to customers
- Captures and Invoicing Orders/Send documentation to the international border
- Checking inventory for product availability/ Relocating rejected product/ Special packs request/ Manage trouble report
- Schedule appointments for the dispatching truck and providing directions /Traffic department
- Suggested appropriate products and answered questions for customers
- Contacted customers via phone and email to explore connections, offer services and cement relationships.
Education
Bachleor of science- elementary education & special EDUCATION -
Grand canyon univeristy
Phoenix, AZ10.2018
High school DIPLOMA -
Selah, WA06.2012
Skills
- Bilingual and Bi-literate in English and Spanish
- Sales Assistant/ Administrative Assistant/ Customer Service/Inventory support
- Microsoft Office Word, Excel, PowerPoint and Outlook
- Ability to type 60 words per minute, 10-key
- Effective time management skills
- AS400/ Food link/ I trade/ WMS (High Software's)
- Multi-task
- Employee training and development
- Customer Service
- Organization Skills
- International Sales Transportation
- Invoicing
- Professional Phone etiquette
- Schedule management
- Office Equipment maintenance
- Scheduling and calendar management
- Accounting principles
- Team Work
- Attention to Detail
- Web development tools
- Data entry
- Sales management
- Office Administration
- Filing
- Clerical Support
- Scheduling
- Invoice Processing
- Appointment Scheduling
- Data Entry
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
References
- Pearla Villalobos, 509-305-7193, Friend
- Eva Lozano, 509-823-7807, Friend
- Maria Medina, 206-483-4348, Friend
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Alaskan Copper
10.2021 - 01.2024
Teacher
Young child Academy
08.2020 - 03.2021
Administrative ASSISTANT
Rainier Fruit Co
10.2013 - 08.2020
Domestic and International sales Assistant
Rainier Fruit co
10.2013 - 08.2020
Bachleor of science- elementary education & special EDUCATION -
Grand canyon univeristy
High school DIPLOMA -
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