Tanya Coleman Perez Dunn
NYC Department of Education
New York,NY
33
Years of experience
Results-oriented Paraprofessional; including prior substitute teaching experience, driving NYC students (Special/General education) to excel in a dynamic learning environment in accordance with the DOE mandate.
Educational professional prepared to bring expertise to new role. Provided engaging and structured learning experiences, ensuring smooth transition for students. Emphasizes collaboration and flexibility to meet varying classroom needs. Known for effective communication and classroom management.
Work History
Substitute Teacher/ FT Paraprofessional
7 Years 6 Months- Achieved improved classroom behavior through strategic implementation of DOE protocol for encouraging positive actions and redirecting negative behaviors. Delivered efficient MetroCard distribution, enhancing student mobility and access to educational opportunities.
- Delivered comprehensive reports and correspondence to keep teachers informed of student absences and behavioral patterns. Executed timely updates on assignment completion for specific students to optimize educational outcomes. Promoted effective communication strategies between educators and students' families regarding academic performance.
- Fostered a safe and supportive environment during lunch recess and field trips, enhancing student engagement and social skills. Elevated student experiences during lunch and field trips by implementing effective supervision strategies.
- Analyzed and delivered lesson plans effectively, ensuring alignment with curriculum standards and maximizing instructional impact.
- Promoted constructive dialogue and information exchange to strengthen relationships with all staff levels.
Case Manager/Operations Analyst
2 Years- Ensure processing of NYC DHS request are submitted on a timely basis and review for accuracy
- Immaculate completion of client intakes, transfers and discharges
- Acceptance of daily food delivery from DSH: completion of food monitoring, invoice review
- Supervise SERA gauds with respect to inspections, expected hourly rounds and vertical inspections of client occupied floors
- Interaction with Clients/Support staff and Strategic Alliance Partners
- Compile daily violations of operational mandates to Director for review and follow up as required
- Filing, Ad-hoc reporting of occupancy standards and inquires for DHS and partners
- Successful completion of expected Food Protection Certification from NYC Department Of Health and Mental Hygiene
Customer Service/Product Specialist
- Lead internal and external audits of current and prior years’ product(s)
- Build and maintain quality customer relationships via attentive problem resolution and client feedback
- Collaborating with the development team and team leads to ensure optimal client satisfaction standards
AVP Financial Center Manager
3 Years- First in market to achieve an 100% audit score in the markets' history, previous score 97.4%; subsequent score 96.5%
- Established Sales standards and implementation, Sales Managers sustained delivered sales above goal at 150%-179%
Executive Training Manager
2 Years- Reduced a $350K LY deficit down to $50K in 6 months, by reduced FTEs and exceeded TY sales plan 2.3% YTD, consecutive LY Sales results increased 15.3%, 12.4%, 10.9%; respectively
- Facilitated seasonal cross-functional vendor specific and Macy's directed trainings to Sales Associates; 15-30 associates/session
Assist. Retail Manager
5 YearsAssistant Manager
6 YearsFinancial Analyst
7 YearsEducation
Bachelor of Science - Accounting
Teaching Assistant Certification
Skills
Reliable bus paraprofessional
Proactive classroom assistant
Dedicated & patient demeanor
Microsoft Office
Brain Pop
iReady
Rubric (Opinion Writing) & Summer Rising
Toilet training/incontinence assistance
Classroom management
Adaptable
Relationship building and management
Student engagement
Positive reinforcement
Behavior management
Classroom organization
Group and individual instruction
Complex Problem-solving
Verbal and written communication
Behavior modeling
Parent-teacher communication
Safety awareness
Disciplinary procedures
Special education
Activity management
Parent communication
Compliance
IEP documentation
Organizational growth
Analytical skills
Attention to detail
Excellent communication
Timeline
Substitute Teacher/ FT Paraprofessional
NYC Department of Education
01.2019 - CurrentRead More
Case Manager/Operations Analyst
Acacia Network Inc.
01.2019 - 01.2021Read More
Customer Service/Product Specialist
Turbo Tax/Intuit
01.2019 - 01.2019Read More
AVP Financial Center Manager
Bank Of America
01.2014 - 01.2017Read More
Executive Training Manager
Macy's Inc./Clarins
01.2012 - 01.2014Read More
Assist. Retail Manager
Macy's Inc./Estee Lauder Co.
01.2007 - 01.2012Read More
Assistant Manager
Midstate Management
01.2001 - 01.2007Read More
Financial Analyst
American Express Company
01.1994 - 01.2001Read More
NYS
Teaching Assistant Certification
Read More
Hunter College, City University of New York
Bachelor of Science from Accounting
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