Tanya Coppage- Williams

HR Specialist

Shelby County Assessor of Property

Memphis, USA

06.2017 - Current

Attendance: Compile and report daily.
Conference Room Calendar: Supervise, edit, and send upcoming meetings via email.
Email anniversary and birthday announcements.
Preserve, update, and distribute the inter-office phone list at least once every six months (July 1 and January 1).
Operate equipment and machinery according to safety guidelines.
Safeguarding human resource information, maintaining employee confidence, and protecting operations.
Sustain confidential personnel files in accordance with applicable laws and regulations.
Maintain and update organizational charts, employee handbooks, and performance evaluation forms.
Evaluation: coordinate, collect, scan, and upload to HR Master Records.
Applied performance management systems, including performance appraisals and goal setting, to boost productivity.
Organize, gather, and forward to HR Benefits for open enrollment.
Two-tier leave approval and maintenance.
HR Records: manage employees' records in alphabetical order, organize and divide folders into sections, scan all documents into the OnBase data system, and maintain counseling forms older than one year from the date of issue.
Conduct human resources records by processing applications and resumes.
Analyzed job descriptions and determined recruitment plans, timelines, and advertising efforts to fill positions.
Reviewed job descriptions, identified necessary changes, and updated them accordingly.
Selected qualified job applicants or referred to managers to make hiring recommendations.
Draft and distribute interview emails and letters to suitable candidates, assist the interview panel with interviews in the absence of the HR Manager, and generate spreadsheets displaying interview results.
Interviewed job applicants to obtain information on work history, education, or job skills.
Mail/email a non-selected letter immediately after making the hiring selection.
Developed and implemented a new employee (Assessor of Property) onboarding process.
Assisted candidates with application processes by answering application questions, performing background checks, providing I-9 forms, and handling TB skin test screening paperwork.
Complete the Liquid office form, and email the new hire packet to SCHR. Send an email of the TB skin test scheduling, and selection letter, with the effective start date signed by the assessor, to the new hire candidate.
Prepare new hire orientation, including assigning proxy cards, and reviewing assessor office policies and procedures. Ensured compliance with all federal and state labor laws regarding wages and hours worked.
Interpreted and explained human resources policies, procedures, or regulations. Informed job applicants of duties and responsibilities, compensation, and benefits.
Managed HR information systems (HRIS) to ensure efficient data management and accurate reporting.
Process for approving leaves: Report any inaccuracies to the manager or supervisor as necessary.
Reports: Leave without pay, Critical leave, Sick/FMLA/OJI, Undocumented sick.
OJI Coordinator: complete FNOL on Care MC, communicate with Corvell claims handlers, nurses, injured workers, etc.
Implemented employee separation processes and termination paperwork, ensuring a smooth transition.
Employee Termination: escort the employee to the workstation to monitor and assist the employee in packing personal belongings; escort employees to the vehicle. In the employees' absences, pack all employees' personal belongings, and mail them via certified mail through the U.S.P.S.
Assist with conducting a Departmental Needs Assessment to assess the needs of 13 departments within the Assessor of Property office by gathering and analyzing information provided by employees, supervisors, and managers.
Advised management on organizing, preparing, or implementing recruiting or retention programs.
Recommend incentives to drive employee retention, and improve work culture.
Serves as a liaison between the departments and the Assessor of Property's Human Resources Department. Provided essential support to address individual HR needs of employees.
Facilitated conflict resolution sessions and mediated disputes between employees, fostering a positive work environment. Provided guidance to managers on disciplinary action and performance management.
Worked cross-functionally to optimize efficiency and execute HR business processes.

Summary

Overview

Work History

HR Specialist

Education

Business Administration - Human Resources

Medical Billing and Coding Program -

Microsoft Office Computer Operations - Certificate of Completion

Skills

References

Certificationsaffiliations

Accomplishments

References

Timeline

HR Specialist

Business Administration - Human Resources

Medical Billing and Coding Program -

Microsoft Office Computer Operations - Certificate of Completion

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