Tanya Coy
Royal Palm Beach,FL
Summary
Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Accounting/HR Manager
Doubletree By Hilton Palm Beach Gardens
11.2023 - Current
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
- Managed journal entries, collection efforts, reconciliations, and payroll processing.
- Managed banking reconciliations and monthly balance sheet statements.
- Managed relationships with external vendors, ensuring timely payments and accurate recording of expenses.
- Completed bi-weekly payroll for company employees.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Generated monthly and quarterly financial statements for executive review.
- Reduced discrepancies in financial data with thorough account reconciliations and adjustments.
Accounting Clerk
DoubleTree by Hilton Palm Beach Gardens
05.2019 - Current
- Keeping financial records updated
- Preparing reports and reconciling bank statements
- Process business transactions, like accounts payable and receivable, disbursements, expense vouchers and receipts
- Ensure hotel policies and procedures are being followed
- Audit hotel departments
- Assist with front desk, if needed
Night Auditor
Hilton West Palm Beach
03.2018 - 05.2019
- Greet guests during check-in & check-out process, process credit card & cash transactions, balance all hotel departments in preparation for the next day
Lead Night Auditor
RESIDENCE INN MARRIOTT CHARLOTTE AIRPORT
03.2017 - 07.2017
- Greet guests during check-in & check-out process, process credit card & cash transactions, balance all hotel departments in preparation for the next day
Research Specialist
MetLife Auto and Home
02.2017 - 07.2017
- Analyzing results and forming conclusions
- Helping and assisting the researchers in various research related functions
- Collecting and compiling research related data
- Documenting and maintaining the records systematically such that they can be easily obtained when needed
- Ensuring the accuracy of the information before filing
- Looking up data and finding research material required for the study
Night Auditor
Sheraton Charlotte Airport Hotel
10.2016 - 07.2017
- Check in and check out guests
- Process credit card and cash transactions
- Verify and view all billing and financial documents for accuracy
Night Auditor/Front Desk Clerk
Courtyard by Marriott Airport North
10.2016 - 07.2017
- Balance the account books after they arrive for their shift
- Manage the front desk during the night shift and even attend calls on behalf of the company
- Welcome the guests that arrive and help them check in to the hotel
- Calculate the bills and make entries
- Knowledge of the services provided by the hotel
- Coordinate with the accountant of the hotel reports
- Manage all the keys and employees during night time
Night Auditor
Super 8 Motel
10.2016 - 11.2016
- Check in and check out guests
- Process credit card and cash transactions
- Verify and view all billing and financial documents for accuracy
Night Auditor/Front Desk Clerk
Sheraton Charlotte Hotel
10.2013 - 04.2016
- Check in and check out guests
- Ran audit for all departments within the hotel
- Made sure credit card payments were processed
Billing Specialist
EMPLOYERS
03.2014 - 05.2014
- Keyed and processed incoming and outgoing bills
Claims Professional
Blue Cross Blue Shield of NC
09.2008 - 08.2013
- Process professional and facility claims for payment
Education
Business Administration
South University
West Palm Beach, FLDiploma - General
Wellington High School
Wellington, FL01.1995
Skills
- Front Desk
- Guest Service
- Accounts Payable
- Accounts Receivable
- Accounting
- General Ledger Accounting
- Account Reconciliation
- Bank Reconciliation
- Auditing
- Office Management
- Financial Report Writing
- Journal Entries
- QuickBooks
- Data Entry
- Payroll
- Financial Statement Preparation
Certification
Hospitality & Tourism
Additional Information
1 year of apartment leasing consultant experience, 5 years of supervisory experience
Timeline
Accounting/HR Manager
Doubletree By Hilton Palm Beach Gardens
11.2023 - Current
Accounting Clerk
DoubleTree by Hilton Palm Beach Gardens
05.2019 - Current
Night Auditor
Hilton West Palm Beach
03.2018 - 05.2019
Lead Night Auditor
RESIDENCE INN MARRIOTT CHARLOTTE AIRPORT
03.2017 - 07.2017
Research Specialist
MetLife Auto and Home
02.2017 - 07.2017
Night Auditor
Sheraton Charlotte Airport Hotel
10.2016 - 07.2017
Night Auditor/Front Desk Clerk
Courtyard by Marriott Airport North
10.2016 - 07.2017
Night Auditor
Super 8 Motel
10.2016 - 11.2016
Billing Specialist
EMPLOYERS
03.2014 - 05.2014
Night Auditor/Front Desk Clerk
Sheraton Charlotte Hotel
10.2013 - 04.2016
Claims Professional
Blue Cross Blue Shield of NC
09.2008 - 08.2013
Business Administration
South University
Diploma - General
Wellington High School
Hospitality & Tourism
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