Tanya Crisp
Abilene,TX
Summary
To pursue a job that allows me to use my abilities and professional skills Insightful Human Resources Coordinator assists HR team with staffing, record-keeping, employee benefits and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned. Driven and highly qualified professional specializing in diversity recruiting, operational management and employee engagement. Experienced in recruiting suitable candidates and maintaining employee information. Adept at building positive relationships with employees and staff.
Overview
17
17
years of professional experience
Work History
Human Resources Coordinator
The Oaks At Radford Hills
07.2023 - Current
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Reviewed human resources paperwork for accuracy and completeness.
- Handled employee inquiries and complaints regarding policy and benefits issues.
- Conducted new employee onboarding and provided ongoing orientation training.
- Supported employee relations, cultivating retention with welcoming and inclusive work culture.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Compiled and monitored data for employee records and personnel documents to support accurate recordkeeping.
- To make sure that each employee is current and up to date on being in compliance with state requirements.
- Entered in data for Trust Fund information for residents that are in house.
- Took payments for the residents' liability for Room & Board while in house.
- Devised hiring and recruitment policies for 75 plus - employee company
Human Resources Administrator
SilverSpring Health & Rehabilitation Center
11.2022 - 07.2023
- Updated HR database with new employee information, changes in benefits, and other details.
- Managed payroll and timekeeping to track hours and accurately pay employees.
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Made sure employee was updated and in compliance with state requirements
- Answered phone when receptionist
- Helped get all correct information for each employee to be entered using (ADP)
- Updated HR database with new employee information, changes in benefits, and other details
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork
- Managed payroll and timekeeping to track hours and accurately pay employees
Detail Administrative
Lawrence Hall Supercenter
07.2015 - 11.2022
- Make Repair Order tickets for the mechanical technician and detail
- Gather information to make a folder for each vehicle on the car lot
- Overlook the shop when my manager is gone and help as well when he is present
- Answer phones on Saturdays as a receptionist
- Switchboard knowledgeable
- Money handling when customers pay cash or any other form of payment
- Entering in payroll for the commission guys.
- Provided exceptional customer service and addressed customer inquiries.
- Reported daily work progress and encountered problems to management.
- Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
Waitress/Bartender
Chili's
07.2012 - 07.2015
- Trained new hires
- Cash handling
- Knowledgeable with alcoholic beverages
- Take beverage and food orders
- Check in with guest to ensure that everything is going well
- Team player
- Great communicator
- Set up waitressing and bartending sections.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Waitress
Montana
06.2010 - 05.2012
- Gather information from lead server/manager
- Set up stations for the workday
- Stock server station at the end of the day after shift was over and as needed during the shift
- Take care of guests with beverage and food orders
- Cash handling.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Waitress
Section Hand Steakhouse
12.2008 - 06.2010
- Gather information from lead server/manager
- Set up stations for workday
- Stock server station at end of day after shift was over and as needed during shift
- Take care of guests with beverage and food orders
- Cash handling.
Waitress/Bartender
Chili's
11.2007 - 12.2008
- Trained new hires
- Cash handling
- Knowledgeable with alcoholic beverages
- Take beverage and food orders
- Check in with guest to ensure that everything is going well
- Team player
- Great communicator
- Set up waitressing and bartending sections.
- Remained calm and poised when dealing with difficult customers or during busy shifts
- Kept server areas clean and stocked to increase efficiency while working tables
- Greeted new customers, discussed specials, and took drink orders
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Bussed and reset tables to keep dining room and work areas clean
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business
- Used cash registers and credit card machines to cash out customers
- Trained new waitstaff on proper food handling, customer service and safety procedures
- Provided recommendations on menu items and upsold food and drinks to increase sales
Cashier Clerk
Ace Cash Express
08.2006 - 10.2007
- Completing contracts on new payday loans
- Bill pays with regular customers
- Collecting cash and reconciling drawers
- Cash handling
- Provide professional and courteous customer service at all times
- Cashed Checks
- Performed other duties as assigned.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Education
High School Diploma -
Brownwood High School
Brownwood, Texas05.1999
Medical Assistant Degree - Medical Asst
Central Texas Commercial College
Brownwood, Texas04.2003
Skills
- Human Resources Management
- Payroll Administration
- Compensation Structuring
- Company Organization
- Benefits Administration
- Performance Evaluation
- Employee Relations
- ADP
- Payroll Processing
- Exit Interviews
- New Employee Orientations
- Background Checks
- Compliance
- Online Position Posting
- Recordkeeping
References
James McShan, Manager at Lawrence Hall Supercenter, (325) 660 - 8852
Jessica Villanueva, Parts/Service at Stanley Dodge, (325) 333-2001
Casye Fowler, Owner of Mooyah, (817) 994-1648
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I believe you have to be willing to be misunderstood if you're going to innovate.
Jeff Bezos
Timeline
Human Resources Coordinator
The Oaks At Radford Hills
07.2023 - Current
Human Resources Administrator
SilverSpring Health & Rehabilitation Center
11.2022 - 07.2023
Detail Administrative
Lawrence Hall Supercenter
07.2015 - 11.2022
Waitress/Bartender
Chili's
07.2012 - 07.2015
Waitress
Montana
06.2010 - 05.2012
Waitress
Section Hand Steakhouse
12.2008 - 06.2010
Waitress/Bartender
Chili's
11.2007 - 12.2008
Cashier Clerk
Ace Cash Express
08.2006 - 10.2007
High School Diploma -
Brownwood High School
Medical Assistant Degree - Medical Asst
Central Texas Commercial College
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