Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tanya Cromwell

Philadelphia,PA

Summary

Dynamic mental health professional with extensive experience at Temple University Health System, specializing in crisis intervention and patient assessment. Proven ability to advocate for clients and collaborate with multidisciplinary teams, enhancing care strategies. Skilled in electronic health records and conflict resolution, consistently fostering positive outcomes in challenging environments.

Overview

12
12
years of professional experience

Work History

Crisis response tech

Temple University Health System - Careers
Philadelphia, Pennsylvania
04.2019 - Current
  • Maintained safe work environment by adhering to established safety protocols and guidelines.
    Trained new technicians on standard operating procedures, ensuring team consistency.
    Performed triage, crisis counseling, and patient education while linking families to community resources.
    Participated in patient registration, validated insurance coverage, and documented assessment information.
    Monitored patients to ensure a safe therapeutic environment and assisted with involuntary commitment processes.
    Entered data into terminal and conducted inquiries regarding patient information.
    Collected quality assurance data and documented interactions with insurance companies and support agencies.
    Provided preliminary demographic information to HMOs and other insurance providers.

Behavioral Specialist

Bewell center at Girard
Philadelphia, Pennsylvania
11.2021 - 08.2023
  • Conducted behavioral assessments for clients to develop tailored intervention plans.
  • Collaborated with multidisciplinary teams to ensure comprehensive client care strategies.
  • Developed positive relationships with chronically homeless men with mental health and drug addiction, fostering trust and encouraging growth in social skills.
  • • Implemented evidence-based practices to decrease negative behaviors and increase pro-social skills in clients.
  • • Facilitated social skills groups, enabling improved peer interactions and conflict resolution abilities. •
  • Reduced instances of mental health disruptions through initiative-taking behavioral interventions. •
  • Coordinated community resources for clients, connecting them with relevant support services as needed. •
  • Collaborated closely with interdisciplinary teams to develop comprehensive support plans for at-risk clients. •
  • Conducted and interacted with clients in both individual and group counseling settings. Implemented therapeutic techniques to support clients in managing behavioral challenges.
  • Provide outside resources for outpatient mental health clinics.

case manager

Bewell center at girard
Philadelphia, Pennsylvania
09.2020 - 01.2022
  • Maintained accurate documentation of all cases to ensure regulatory compliance and confidentiality.
    Conducted thorough assessments to identify client issues, goals, and required interventions.
    Monitored ongoing cases and adjusted management strategies based on evolving circumstances.
    Educated clients on available programs and services to empower informed care decisions.
    Facilitated individual and group sessions promoting positive behavior change among clients.
    Completed housing applications through HMIS system and assisted clients in finding housing.
  • Managed case documentation using electronic health record systems.
  • Advocated for clients' needs within multidisciplinary teams.
  • Working with men who are chronically homeless with mental health diagnosis to navigate through living in their own apartments, consisting of mental health outpatient services.

Mental Health Technician

Girard medical center
Philadelphia, Pennsylvania
11.2013 - 12.2021
  • Monitored patient behavior and provided emotional support during treatment sessions.
  • Documented patient progress and communicated updates to healthcare team members.
  • Conducted therapeutic activities to promote social skills and emotional well-being.
  • Ensured a safe and clean environment for patients in residential treatment settings.
  • Collaborated with multidisciplinary teams to enhance patient care and treatment approaches.
  • Responded promptly to patient crises, implementing de-escalation techniques when necessary.
  • Provided crisis intervention and de-escalation techniques to help manage patient behavior.
  • Ensured safety of all clients through continuous observation and monitoring during shift hours.
  • Observed and documented changes in patient behavior and reported any significant changes to the clinical team.
  • Provided excellent service to patients through personable communication.
  • Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients.
  • Created activities that promoted physical wellness, emotional stability, cognitive functioning, independent living skills and social interaction among patients.

Education

Master of Science - Social Work

Alvernia University
Reading, PA
05-2022

Skills

  • Crisis intervention
  • Patient assessment
  • Behavioral management
  • Electronic health records
  • Multidisciplinary collaboration
  • Client advocacy
  • Compliance documentation
  • Conflict resolution
  • Team training
  • Attention to detail
  • Health and safety regulations

Timeline

Behavioral Specialist

Bewell center at Girard
11.2021 - 08.2023

case manager

Bewell center at girard
09.2020 - 01.2022

Crisis response tech

Temple University Health System - Careers
04.2019 - Current

Mental Health Technician

Girard medical center
11.2013 - 12.2021

Master of Science - Social Work

Alvernia University

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