TANYA DANIELS
Summary
- Over 10 years of in-depth experience in conventional and LIHTC property management
- Ability to work under pressure, meet deadlines, and organize
- Ability to establish and maintain good, working relationships with colleagues and customers
- Ability to schedule, track, maintain make ready vendors for multiple properties.
- Proficient in Yardi Voyager, Blue Moon, One Site, Property Boss, Microsoft applications and internet-based applications
Overview
17
17
years of professional experience
Work History
Property Manager
City Base Vista Apartments
12.2021 - Current
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Maintained sufficient number of units market-ready for lease.
- Generated leads for sales and rental properties through cold calls and referrals.
- Developed and implemented marketing strategies to increase occupancy rates.
- Kept properties in compliance with local, state, and federal regulations.
- Communicated effectively with owners, residents, and on-site associates.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Assistant Community Manger
Franklin Companies/Sutton Oaks
01.2019 - 01.2022
- Conducted routine property inspections
- Collect rent from residents
- Train office staff in leasing and administrative duties
- Assist Property Manager with monitoring timely renewal processing and unit inspections
- Audited resident files to ensure program compliance under the Low Income Housing Tax Credit program and in-house reporting
- Monitored state agency correspondence for changes and updates
- Coordinate move in & move outs
- Implement and maintain an incentive program for resident retention and past tenant collections.
Assistant Property Manger
Harper Property Management
01.2018 - 01.2019
- Implemented new rent collection procedures, increasing rental income for 2018/2019
- Oversee tenant request for work orders, to include estimates, providing proposals, submitting work orders, scheduling vendors, and invoicing tenants
- Conducted routine property inspections
- Coordinate move in & move outs
- Issued warning & HOA violations
- Assisted with office organization and maintained resident files.
Assistant Property Manager
Management Support/ Villas at Medical Center
01.2013 - 01.2018
- Directly manage 248 conventional residential units
- Collect rent from residents
- Create invoicing for vendors and maintain business relationships
- Create tracking records for rent collection, service invoicing, and maintenance budgets to report to the Property Manager and owner
- Prepare annual budgets
- Delegate and supervise daily tasks of leasing consultants and maintenance staff
- Implement and maintain an incentive program for resident retention and past tenant collections
- Train office staff in leasing and administrative duties
- Assist Property Manager with monitoring timely renewal processing and unit inspections
- Establish and monitor payment plans for struggling residents
- Issue warnings and violations for property infractions to residents.
Leasing Agent
Management Support/Villas of Vista Del Norte
01.2012 - 01.2013
- Completed leasing packages for all rentals and maintained desired occupancy rate
- Assisted in development of marketing plans and web and print advertisements
- Performed administrative duties such as rent collection, communicating with tenants via phone, in-person, and written correspondence, maintaining property and facilities, and assisting with lease signings
- Submitted work order requests to maintenance; followed-up on maintenance process with residents
- Addressed, investigated, and resolved tenant complaints and documented action taken
- Coordinated move-outs and unit walk-through inspections to assess deposit accounting.
Leasing Compliance Specialist
JMG Realty
01.2007 - 01.2011
- Greeted all office traffic and provided rental information for prospects
- Collected income and asset verifications to verify program eligibility for potential residents and recertification of existing residents
- Performed all required screening checks for prospects
- Audited resident files to ensure program compliance under the Low Income Housing Tax Credit program and in-house reporting
- Assisted in training colleagues in compliance procedures, guidelines, and regulations, as well as, company guidelines and application processing
- Monitored state agency correspondence for changes and updates
- Reviewed forms, policies, and procedures to identify ways to enhance quality standards and efficiency
- Worked as an effective member of a team and in a collaborative manner with staff, peers, and supervisor.
Education
Computer Engineering Technology
Kaiser College
Orlando, FLSkills
- Knowledge of building codes
- Eviction Procedures
- Administrative Leadership
- Financial budgeting and reporting
- Financial Reporting
- Customer Relations
- Data Entry
- Leasing and sales
- Administrative Support
- Dispute Handling
- Microsoft Office
- Tracking operating expenses
Timeline
Property Manager
City Base Vista Apartments
12.2021 - Current
Assistant Community Manger
Franklin Companies/Sutton Oaks
01.2019 - 01.2022
Assistant Property Manger
Harper Property Management
01.2018 - 01.2019
Assistant Property Manager
Management Support/ Villas at Medical Center
01.2013 - 01.2018
Leasing Agent
Management Support/Villas of Vista Del Norte
01.2012 - 01.2013
Leasing Compliance Specialist
JMG Realty
01.2007 - 01.2011
Computer Engineering Technology
Kaiser College