Tanya Dean
Las Vegas
Summary
Results-driven Assistant Manager with a focus on driving sales performance, operational excellence, and fostering customer engagement. Proven ability to lead teams, enhance KPI performance, and ensure exceptional customer experiences.
Overview
2027
2027
years of professional experience
Work History
Assistant Manager
7 For All Mankind
Las Vegas
01.2023 - Current
- Partnered with Store Manager to enhance sales performance and operational excellence while elevating customer experiences.
- Lead, coach, and develop team members through consistent training, accountability, and performance management.
- Focus on KPI performance with an emphasis on swing, conversion, UPT, and average transaction value to maximize store profitability.
- Oversee inventory control processes including shipments, transfers, cycle counts, and annual inventories.
- Fostered positive team environment through recognition programs and initiatives to boost team morale and engagement.
- Analyzed weekly business reports and implemented strategies that improved sales and operational performance.
Store Manager
Container Store
Las Vegas
01.2019 - 01.2023
- Drove store sales by managing KPI accountability focused on conversion, swing, and sales productivity metrics to optimize revenue.
- Directed store operations encompassing sales, customer service, merchandising, staffing, and inventory management to enhance overall performance.
- Successfully trained and developed a high-performing sales team focused on delivering outstanding customer experiences.
- Built client relationships and implemented customer-focused strategies that fostered loyalty and increased repeat business.
- Managed online order fulfillment, inventory accuracy, cycle counts, and operational execution.
- Led district efforts to support diversity, equity, and inclusion initiatives across multiple locations.
Assistant Store Manager
Microsoft
Santa Clara
01.2012 - 06.2018
- Led daily operations while maintaining high standards for customer service and operational compliance.
- Coached and developed team members to achieve performance goals and provide exceptional service experiences.
- Partnered with leadership teams to align business priorities, improve communication, and drive sales growth.
- Maintained strong operational performance resulting in successful audit results and team accountability.
- Recruited, trained, and mentored employees to support long-term career growth and team success.
Store Manager
Fossil
Santa Clara
2006 - 2012
- Managed store operations with a focus on sales growth, customer engagement, and team development.
- Recruited and developed top talent while building a strong culture of accountability and customer service excellence.
- Consistently exceeded sales expectations through coaching, KPI management, and relationship-building strategies.
- Developed long-lasting customer relationships that strengthened brand loyalty and repeat business.
Education
Bachelor of Science - Business Management
University of Phoenix
Phoenix, AZ05-2010
Skills
- KPI management
- Inventory management
- Sales forecasting
- Retail operations
- Team leadership
- Customer engagement
Timeline
Assistant Manager
7 For All Mankind
01.2023 - Current
Store Manager
Container Store
01.2019 - 01.2023
Assistant Store Manager
Microsoft
01.2012 - 06.2018
Store Manager
Fossil
2006 - 2012
Bachelor of Science - Business Management
University of Phoenix