Tanya DeLisle- Rassel

Director, Supply Chain Service

Agri-Mark, Inc. Cabot Creamery Cooperative

01.2003 - Current

Managed powder inventory and developed supply chain KPIs to track category movement, sales performance, and customer service levels.
Partnered with Quality and IT to build an analytical database for managing customer specifications and inventory, improving product selection and efficiency.
Designed and implemented standard operating procedures (SOPs) across warehouse locations, enhancing customer satisfaction and shipping accuracy.
Collaborated on the successful conversion of the Direct-to-Consumer fulfillment center into the Barre warehouse, ensuring a seamless transition and uninterrupted service.
Created and implemented warehouse capacity models to better manage the flow of product.
Developed and led a Customer Relations and Key Customer team, driving improvements in supply chain metrics, service levels, and vendor partnerships.
Analyzed customer scorecard metrics to maintain compliance and identify opportunities for process improvement.
Managed vendor compliance mandates and agreements, coordinating cross-functional teams to ensure timely implementation.
Built strong customer relationships by acting as liaison between customers, sales, and operations, aligning business processes with client expectations.
Served as a key corporate resource for recall programs, ensuring rapid, compliant response to product traceability requirements.
Acted as business-side expert on multiple technology implementations, including Warehouse Management Systems (WMS), Trade Promotion Management, data synchronization, and EDI upgrades.
Designed and implemented the Global Item Master (GIM) database, centralizing item-level information and ensuring data accuracy across all corporate systems.
Utilized GIM insights to identify and implement multiple efficiency gains and process improvements across the supply chain.
Recognized as the company’s subject matter expert on industry standards, including GTINs, UPCs, BOLs, barcoding compliance, and food traceability.
Researched and evaluated emerging technologies (EDI, GTIN, 2D barcodes, data synchronization), establishing standards and leading implementation planning.
Directed export compliance and documentation processes, ensuring adherence to U.S. and international trade regulations.
Partnered with 3PL providers to optimize warehousing, freight cost efficiency, and service performance.
Supported Export Logistics team with warehousing analysis, cost control, and global storage solutions.