TANYA DELPORT

• Managed employee records, HR documentation, attendance, staff schedules, payroll administration, and operational records to ensure compliance and efficiency.
• Coordinated marketing administration and daily business operations to enhance workflow and support business objectives.
• Operated family-owned business, managing daily operations and customer relations.
• Directed daily pub and grill operations, ensuring consistent service standards and guest satisfaction.
• Managed staff scheduling, training, and performance to support smooth front-of-house and kitchen workflows.
• Oversaw inventory ordering, vendor relations, and stock control to maintain product availability.
• Coordinated menu planning, pricing updates, and seasonal specials to support sales goals.
• Resolved guest concerns and service issues promptly to protect customer loyalty.
• Evaluated financial performance and business processes to guide long-term operational decisions.
• Collaborated with co-owner on strategic planning initiatives for long-term business success.
• Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
• Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
• Mentored employees to improve work performance, promoting professional development and growth within the company.
• Recruited, interviewed and hired new staff members and developed training materials for employees.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.

• Coordinated employee administration, HR documentation, staff scheduling, and bookkeeping to ensure smooth business operations.
• Assisted in advertising and promotional activities while organizing administrative and financial records for efficient access.
• Oversaw daily operations in family-owned business
• Directed daily club operations, aligning staff schedules, service flow, and guest experience standards.
• Managed event planning and execution, coordinating entertainment, promotions, and venue readiness.
• Oversaw inventory controls for bar, supplies, and equipment, reducing operational waste.
• Resolved guest concerns promptly, maintaining service quality and repeat customer satisfaction.
• Implemented innovative marketing campaigns to expand customer base and increase brand awareness.
• Implemented regular performance reviews for staff members to address concerns proactively and provide constructive feedback for continuous improvement.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Directed daily office operations, ensuring smooth administrative support for club departments.
• Resolved administrative issues promptly, maintaining organized records and reliable day-to-day operations.
• Oversaw budget management for administrative functions, ensuring all expenditures remained within allocated funds.
• Coordinated annual compliance audits, ensuring all administrative processes met regulatory requirements and standards.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.

• Advanced from Administration to HR Administration, transitioned to Payroll Administration, and progressed to HR Manager to support end-to-end HR operations.
• Coordinated documentation processing, data entry, recordkeeping, and reporting activities to support daily office operations and strengthen management administration.
• Managed payroll-related information and employee records with high confidentiality and accuracy through detail-focused oversight.
• Prepared and maintained operational and financial reports to support ongoing operations and financial oversight, analyzed information against established procedures, and resolved standard administrative and accounts-related issues.
• Completed ledger reconciliations by performing bookkeeping support, routine financial calculations, and record reviews to identify discrepancies and maintain accuracy.
• Managed accounts receivable and accounts payable administration through debtor and creditor record maintenance, accounts documentation, and accurate financial recordkeeping.
• Coordinated recruitment onboarding, leave attendance tracking, and employee documentation management.
• Managed employee relations by resolving workplace issues and ensuring policy compliance with consistency.
• Oversaw performance management, supporting appraisal cycles and development plans.
• Administered payroll inputs, leave records, and HR documentation accurately.
• Advised leadership on staffing, engagement, and organizational improvement decisions.
• Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
• Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
• Motivated employees through special events, incentive programs, and constructive feedback.
• Reduced process gaps while supervising employees to achieve optimal productivity.

• Coordinated client bookings, scheduling, and communication to ensure seamless project administration.
• Maintained business records while coordinating marketing and promotional activities to enhance brand visibility.
• Operated a personal business providing services to clients.
• Directed photo shoots from concept development through final image delivery.
• Composed portraits, event coverage, and commercial imagery aligned with client brief.
• Edited images using professional retouching workflows for color, exposure, and consistency.
• Collaborated with clients to define shot lists, styling, and creative direction.
• Coordinated post-production timelines to meet delivery deadlines and quality standards.
• Digitally edited photos to enhance appearance.
• Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
• Planned and prepared for on-location and studio shoots.

• Managed client scheduling, customer service, and day-to-day business administration to ensure smooth operations and client satisfaction.
• Maintained accurate bookkeeping, controlled inventory, and nurtured supplier relationships to support business continuity.
• Consulted clients to assess goals, explain procedures, and recommend permanent makeup services.
• Performed eyebrow, eyeliner, and lip tattooing using precise micropigmentation techniques.
• Maintained strict sanitation, sterilization, and infection-control standards across treatment room and tools.
• Selected pigments, needles, and equipment based on skin type, desired results, and procedure requirements.
• Documented client intake, consent, and aftercare instructions for consistent service follow-up.

• Coordinated front-office administration, customer service, sales documentation, data entry, and filing to ensure accurate daily records.
• Organized documentation and prepared routine administrative reports to assist customers and management.
• Managed reception, phone, and customer enquiries with professionalism and prompt follow-up.
• Coordinated purchase orders, invoicing, and delivery paperwork to support smooth daily operations.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
• Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
• Maintained inventory of office supplies and placed orders.
• Managed filing system, entered data and completed other clerical tasks.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Assisted coworkers and staff members with special tasks on a daily basis.
• Volunteered to help with special projects of varying degrees of complexity.
• Established administrative work procedures to track staff's daily tasks.
• Welcomed visitors, verified details, and ensured smooth guest check-in procedures.
• Supported service team by organizing customer records and updating contact information.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

• Coordinated stock control, maintained inventory records, generated stock reports, and liaised with suppliers to streamline purchasing and office administration.
• Maintained accurate records and facilitated data entry, documentation, and operational reporting to ensure smooth operations.
• Coordinated executive calendars, appointments, and meeting logistics to maintain organized daily operations.
• Managed correspondence, emails, and phone inquiries with accurate, professional communication.
• Prepared invoices, purchase orders, and supporting documents for timely administrative processing.
• Maintained filing systems, records, and confidential documents for easy retrieval and compliance.
• Supported office workflows by resolving administrative issues and improving day-to-day efficiency.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
• Organized records of vehicles, schedules and completed orders.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.

• Provided reception services, handled incoming calls, assisted customers, scheduled appointments, filed documents, maintained office records, and supported management with daily tasks.
• Accounts receivable
• Reconciliation on monthly accounts
• Accounts payable
• Managed calendars, appointments, and meeting logistics to support daily administrative operations.
• Drafted correspondence, reports, and internal documents with strong attention to accuracy and formatting.
• Improved administrative workflow by streamlining document handling and reducing processing delays.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
• Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
• Monthly expenses allocation and coding of purchases receipts to the appropriate general ledger accounts and expense categories
• Developed filing system for historical documents, preserving important company records and improving access to information.
• Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
• Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
• Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality of service.

Completed