Tanya DeShaw

• Monitored patient care practices to identify potential risks or errors in medical procedures. Assisted high-risk patients through virtual engagement using care view software during virtual rounds.
• Oversaw protocol adherence and identified deteriorating conditions for prompt interventions.
• Summoned nursing staff for patient assistance. Reported and documented patient safety issues and behaviors.
• Highlights: CPR and wound care certified

Contracted with Client 1, duties include regular house cleaning twice a month, house sitting while the client is on vacation

• Kept building interiors appealing with routine deep cleaning of high-traffic areas.

• Verified that customers were of legal age to purchase alcohol or tobacco products.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit. Greeted customers, answered any questions, trained new employees, stocked shelves

*Highlight* skills and personality were unknowingly tested, and rewarded by a secret shopper by giving me an excellent score and receiving a gift card for my professionalism and friendliness.

• Executed thorough cleaning and sanitization of all classrooms and common areas. Ordered Cleaning products and responsible for training new employees.

• Provided customer service support to cardholders by responding to inquiries, resolving complaints and providing guidance on fees and transactions.
• Handled customer inquiries and complaints in a timely manner.
• Performed account maintenance activities such as updating client information in databases.
• Updated job knowledge by participating in educational opportunities.

Responsible for opening and closing restaurant, cooking, attending the cash register when checking out orders, operating credit card machine, cooking and food prep and ordering.