Summary
Overview
Work History
Education
Skills
Timeline
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Tanya Fleck

Centuria,WI

Summary

Experience in customer relations with over 15 years of working with the public in a team setting. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Overview

9
9
years of professional experience

Work History

Cake Decorator

Coborn’s Inc
St. Croix Falls , WI
04.2022 - Current
  • Packaged and priced each product according to company pricing procedures.
  • Precisely arranged display cases throughout workday to highlight finished products.
  • Followed daily opening and closing procedures of brick and mortar bakery location.
  • Increased business sales 5% by influencing purchases and attracting customers with displays and professional service.
  • Designed specialty cakes for weddings, birthdays and graduations.
  • Verified accuracy of orders while meeting strict deadlines on producing completed products.
  • Managed material inventory and ordered new materials when needed.
  • Used variety of baking and decorating tools such as mixers, carving tools and confectionery products.
  • Decorate fondant and soft-frosted style cakes daily.

Pastry Chef/Cake Decorator

Hy-Vee Inc.
Rochester , MN
08.2020 - 05.2021
  • Worked with customers to define cake vision based on color, theme, size and price.
  • Used variety of baking and decorating tools such as mixers, carving tools and confectionery products.
  • Decorated French pastries and cakes quickly and precisely by organizing and prioritizing each task.
  • Prepared special creams and frostings for cakes and other dessert specialties.
  • Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
  • Verified accuracy of orders while meeting strict deadlines on producing completed products.

Elementary SNS Lead

Rochester Public Schools
Rochester, MN
08.2018 - 03.2020
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety
  • Manage production of all meals and snacks served to ensure correct portions by adhering to the production records and standardized recipes
  • Position involves handling a number of food allergens and a variety of meat products
  • Assist with set up of serving lines and serve food
  • Complete daily production record for breakfast/lunch/snacks as instructed

Pastry Chef

Byerly’s Lund’s Food Holdings
Edina, MN
04.2001 - 08.2007
  • Created unique daily specials to drive business growth
  • Cycled menus to keep offerings fresh and interesting for customers
  • Produced up to 300 pastries, cakes, breads and other desserts each day
  • Personalized creations for holidays, weddings, graduations
  • Oversaw purchasing, storage and use of kitchen supplies
  • Mixed icing and other toppings by reading recipes, measuring
  • Inventoried food, ingredient and supply stock to prepare and plan orders

Education

High School Diploma -

Century High School
Bismarck, ND
05.1996

Associate of Arts - Business Administration

Bismarck State College
Bismarck, ND

Skills

  • Strong leadership abilities
  • Good listening skills
  • Creative problem solving
  • Quick learner
  • Complex problem-solving
  • Customer relations
  • Performance management
  • Process improvements
  • Project management
  • Staff training and development
  • Teamwork/Collaboration

Timeline

Cake Decorator

Coborn’s Inc
04.2022 - Current

Pastry Chef/Cake Decorator

Hy-Vee Inc.
08.2020 - 05.2021

Elementary SNS Lead

Rochester Public Schools
08.2018 - 03.2020

Pastry Chef

Byerly’s Lund’s Food Holdings
04.2001 - 08.2007

High School Diploma -

Century High School

Associate of Arts - Business Administration

Bismarck State College

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Tanya Fleck