Tanya Ginnery
Sanborn,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Housekeeper
Telemark Motel
12.2017 - 10.2018
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Adhered to professional house cleaning checklist.
- Dusted picture frames and wall hangings with cloth.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Verified cleanliness and organization of storage areas and carts.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
- Worked on cleaning team to service hotels, offices, and other commercial buildings.
- Operated electronic backpack vacuums and floor sweepers.
- Changed bed linens and collected soiled linens for cleaning.
- Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Washed and put away kitchen dishes, utensils and glassware.
- Sorted, laundered and put away various laundry items.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Returned emptied garbage receptacles to proper locations.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Handled requests for extra linens, toiletries and other supplies.
- Polished fixtures to achieve professional shine and appearance.
- Rotated linens in storerooms and replenished when supplies ran low.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
- Hang, cleaned and rehung draperies to maintain freshness.
House Cleaner
Rlablale Cleaning
01.2006 - 11.2017
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Dusted picture frames and wall hangings with cloth.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Adhered to professional house cleaning checklist.
- Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
- Emptied trashcans and transported waste to collection areas.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
- Assisted fellow house cleaners when needed during busy periods or staff shortages.
- Delivered customized cleaning solutions based on specific property layouts and homeowner preferences, resulting in tailored experiences that met unique needs.
- Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
- Consistently met or exceeded weekly productivity goals, contributing to the overall success of the company.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Collaborated with team members to complete large-scale projects within tight deadlines, ensuring top-quality results.
- Streamlined cleaning processes for faster service, utilizing effective time management strategies.
- Managed inventory of supplies effectively, reducing waste while ensuring availability of necessary materials for each job.
- Increased efficiency in completing tasks by implementing new techniques learned from industry training programs or workshops attended.
- Improved client retention rates through trust-building activities such as following up after appointments.
- Educated clients on best practices for maintaining a clean home between visits, leading to improved overall home care habits among customers.
- Operated industrial washing machines and dishwashers to clean linens and dishware.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Verified cleanliness and organization of storage areas and carts.
- Operated electronic backpack vacuums and floor sweepers.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Washed and put away kitchen dishes, utensils and glassware.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Worked on cleaning team to service hotels, offices, and other commercial buildings.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Changed bed linens and collected soiled linens for cleaning.
- Sorted, laundered and put away various laundry items.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Polished fixtures to achieve professional shine and appearance.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Handled requests for extra linens, toiletries and other supplies.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Returned emptied garbage receptacles to proper locations.
- Hang, cleaned and rehung draperies to maintain freshness.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
- Rotated linens in storerooms and replenished when supplies ran low.
- Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
Education
No Degree - N/A
Ellicottlivillie Central School
Ellicottville, NYSkills
- Teamwork
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
- Bathroom cleaning
- Mopping and sweeping
- Vacuuming and sweeping
- Vacuuming
- Cleaning bathrooms
- Cleaning techniques
- Health and safety compliance
- Bed making proficiency
- Kitchen Cleaning
- Hospitality background
- Residential Cleaning
- Dusting furniture
- Excellent oral and written communication
- Customer service-focused
- Window Cleaning
- Folding clean laundry
- Deep cleaning expertise
- Customer-Oriented
- Physically strong
- Complex Problem-Solving
- Interior and exterior cleaning
- Waste disposal
- Sorting and washing laundry
- Guest Relations
- Restroom detailing
- Fluent in [Language]
- Chemical Handling
- Window Washing
- Laundry Management
- Childcare support
- Carpet cleaning
- Exceptional communicator
- Ordering cleaning supplies
- Infection Control
- Quality Assurance
- Hazardous chemical training
- Eco-friendly Cleaning
- Supply Inventory Management
- Ironing and folding
- Ceiling fan cleaning
- Resident support
- Floor scrubber machines
- Quality Assurance Controls
- Building Maintenance
- Pest control awareness
- Pet care assistance
- Tile and grout care
- Time Management
- Budget Control
- Multitasking and Prioritizing
- Sweeping and Mopping
- Team Support and Collaboration
- Guest Service and Support
- Professional and Courteous
- Deep Cleaning Protocols
- Safe Chemical Handling
- Kitchen Cleaning and Dishwashing
- Floor Vacuuming
- Trash Collection and Disposal
- Supply Stocking
- Work Planning and Organization
- Supply Restocking
- COVID-19 Safety Procedures
- Floor Cleaning, Polishing, and Waxing
- Restroom Servicing
- Relationship Building
- Quality Control
- Health Standards Compliance
- Commercial Cleaning
- Staff Training
- Guest Request Response
- Heavy Lifting
- Rug and Carpet Cleaning
- Room Maintenance Scheduling
- Quality control guidelines
- Inventory Control
- Furniture Moving
- Customer Inquiry and Response
- Storage Area Management
- Equipment Disinfection
- Stain Removal
- CDC Sanitation Guidelines
- Process Improvement
- Supply Replenishment
- Drapery Washing
- Commercial Equipment Operation
- Meeting Room Preparation
- Upholstery Cleaning
- Lost and Found Management
- Steam-Operated Sterilizers
- Repair Service Coordination
- Computerized Maintenance Management
- OSHA Compliance
Timeline
Housekeeper
Telemark Motel
12.2017 - 10.2018
House Cleaner
Rlablale Cleaning
01.2006 - 11.2017
No Degree - N/A
Ellicottlivillie Central School
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