Tanya Jackson

• Perform specimen testing, quality control, and proficiency testing.
• Specimen collection and preparation for testing or preparing for send out.
• Reviewing and keeping log books current.
• Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
• Tested and calibrated instruments to ensure accuracy and reliability of data.

• Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment
• Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests
• Assisted patients in preparation for examinations, assessing and recording vital signs
• Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses
• Contributed to efficient office operations by triaging patients by severity of medical complaint
• Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses
• Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare
• Assisted with technical treatments and entered information in patient records and charts
• Promoted continuity of care by accurately and completely communicating patient status to fellow caregiver's
• Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies
• Conducted patient interviews to gather health history, vital signs and information about current medical issues
• Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members
• Managed daily operations within doctor's office by supporting continuous delivery of excellent services and care
• Oversaw office financial management, including AP/AR and payroll administration
• Handled supply purchases and inventory management for office operations and equipment maintenance

Generalist that worked all departments, running lab test. Preparing specimens for transport. Report to doctors and nurses. Collecting specimens.