Summary
Overview
Work History
Education
Skills
Timeline
Generic

TANYA JENKINS

Harpers Ferry,WV

Summary

Animal-loving Veterinary Receptionist offering exemplary telephone and customer service skills. Hardworking employee known for remaining composed and confident in crisis situations. Compassionate individual with the ability to tackle multiple tasks in an office-centered environment. Offering experienced telephone, interpersonal and data entry skills.

Overview

17
17
years of professional experience

Work History

LPN Office Nurse

VA Hospital
12.2014 - 08.2019
  • Cared for wounds, provided treatments, and assisted with procedures.
  • Assisted with admissions, appointments, transfers, and discharges.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
  • Obtained patient vital signs and input/output measurements from inpatients.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.

LPN

VA Hospital
06.2008 - 11.2014
  • Cared for wounds, provided treatments, and assisted with procedures.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
  • Obtained patient vital signs and input/output measurements from inpatients.
  • Administered controlled narcotics, inserted IVs, and performed catheterizations.
  • Performed routine evaluations of each patient's status, needs, and preferences.
  • Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.

LPN

Jefferson Memorial Hospital
02.2004 - 05.2008
  • Obtained patient vital signs and input/output measurements from inpatients.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
  • Assisted with admissions, appointments, transfers, and discharges.
  • Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
  • Delivered updates in patient status to charge nurse, recording changes in medical records.
  • Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
  • Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
  • Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.

Veterinary Assistant

Jefferson Animal Hospital
02.2003 - 01.2004
  • Provided customer support to clients, answering questions and addressing concerns.
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Administered medications to animals in treatment and documented changes in condition.
  • Assisted in examination and treatment of animals in veterinary clinic.
  • Prepared animals for surgical procedures.
  • Scheduled appointments
  • Answered phones and made vet aware of information as well as answering questions within my knowledge
  • Opened clinic and prepared office for the day

Education

Practical Nursing

James Rumsey Technical Institute
Martinsburg, WV
06.1996

GED -

Jefferson Board of Education
Charles Town, WV
05.1993

Skills

  • Schedule Coordination
  • Medical Recordkeeping
  • Order Purchasing
  • Patient Reception Management
  • Reminder Calls
  • Typing and Filing
  • Telephone Management
  • Room Preparation

Timeline

LPN Office Nurse

VA Hospital
12.2014 - 08.2019

LPN

VA Hospital
06.2008 - 11.2014

LPN

Jefferson Memorial Hospital
02.2004 - 05.2008

Veterinary Assistant

Jefferson Animal Hospital
02.2003 - 01.2004

Practical Nursing

James Rumsey Technical Institute

GED -

Jefferson Board of Education
TANYA JENKINS