Tanya Knox
Customer Care.Coordinator
Phoenix,AZ
Summary
To obtain a position with an organization that will benefit from my excelled experience. To work collaboratively with a clinical team to ensure effective patient care, while working with a customer service team to demonstrate my ability to perform well in a professional environment.
Overview
2026
2026
years of professional experience
Work History
Provider Home Health Care Staffing
CareCentrix
08.2015
- Responsible for communication to ensure coordination of services and equipment for physician prescribed care.
Utilization Management Government Programs Triage care Coordinator
CareCentrix
- Current
- Accepts information from reliable sources to assist in the certification process and collects necessary information for UM decisions.
Complex Home Health Care Provider Staffing
CareCentrix
02.2020 - 01.2022
- Responsible for communication to ensure coordination of services and equipment for HTS referrals.
Client Services
CareCentrix
01.2019 - 01.2020
- Collect, interpret, verify, and enter data from referral sources to process orders.
Quality Assurance
CareCentrix
01.2015 - 01.2019
- Receives daily reports of referrals and works with management to prevent MSOC.
Verifications
CareCentrix
02.2011 - 08.2015
- Identify needs of referring sources and process data to determine patient eligibility.
Field Assessor
Creative Network
03.2007 - 06.2007
- Scheduled home visits for clients with disabilities and addressed their concerns.
Medical Receptionist
Associates In Women's Care
09.2000 - 01.2005
- Organized schedules, received calls, scheduled appointments, and managed accounts.
Education
Pikes Peak Community College
Medical Billing/Coding -
Allied Medical School
Phoenix, AZSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Complex Home Health Care Provider Staffing
CareCentrix
02.2020 - 01.2022
Client Services
CareCentrix
01.2019 - 01.2020
Provider Home Health Care Staffing
CareCentrix
08.2015
Quality Assurance
CareCentrix
01.2015 - 01.2019
Verifications
CareCentrix
02.2011 - 08.2015
Field Assessor
Creative Network
03.2007 - 06.2007
Medical Receptionist
Associates In Women's Care
09.2000 - 01.2005
Pikes Peak Community College
Medical Billing/Coding -
Allied Medical School
Utilization Management Government Programs Triage care Coordinator
CareCentrix
- Current
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