Tatyana Kray
Sr Data Analyst
Hopkinton,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experienced Data analyst with over 22 years of experience. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
22
22
years of professional experience
Work History
Sr Data Analyst
Verizon
Boston, MA
01.2000 - 12.2021
- Created and automated data visualizations to present insights and tell compelling stories.
- Leveraged text, charts and graphs to communicate findings in understandable format.
- Assessed large datasets, drew valid inferences and prepared insights in narrative or visual forms.
- Managed key tasks and resources to achieve cost, schedule and strategic growth initiatives.
- Interpreted business questions and collaborated with engineering teams to identify data sources.
- Developed and implemented data collection systems and other strategies to optimize statistical efficiency and data quality.
- Used business objects, business intelligence and other reporting tools to extract data from data solutions and data warehouses.
- Analyzed large amounts of data to identify trends and find patterns, signals and hidden stories within data.
- Identified, reviewed and evaluated data management metrics to recommend ways to strengthen data across enterprise.
- Monitored and managed data cleansing requirements and data conversion initiatives.
- Worked closely with technology enablement partners to design, create and deploy data management and governance processes.
- Tested software applications and systems to identify enhancement opportunities.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Achieved 10% increase in compliance by facilitating compliance tracking and identifying root causes for non-compliance.
- Served as subject matter expert on call center performance metrics analysis, design, development.
Programmer Analyst (Consultant)
Blue Cross Blue Shield Of Massachusetts
Boston, MA
09.1999 - 01.2000
- Assisted risk analyst with sorting data.
- Prepared monthly ad hoc reporting in alignment with client needs.
- Continuously assessed current reporting techniques and developed improvements to boost accuracy.
- Generated queries utilizing MS Access to create required reports.
- Decreased overall error rate 15% by accurately and effectively maintaining all required databases, spreadsheets and tracking mechanisms.
- Prepared documentation for business analysts and updated client data.
Education
Bachelor of Science - Business Management
Newbury College
Brookline, MA05.1997
Skills
- Customer Communication
- MS Access, VBA
- Business Requirements
- Compiling Data
- Pivot Tables
- Documentation Management
- Sales and Marketing Support
- SQL
- Excel
- Oracle database
Timeline
Sr Data Analyst
Verizon
01.2000 - 12.2021
Programmer Analyst (Consultant)
Blue Cross Blue Shield Of Massachusetts
09.1999 - 01.2000
Bachelor of Science - Business Management
Newbury College
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