Summary
Overview
Work History
Education
Skills
Additional Information
Jobrelatedtraining
Timeline
Generic

Tanya Lamanilao

Tarawa Terrace,NC

Summary

Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.

Overview

17
17
years of professional experience

Work History

Educational Aide

Lejeune High School
08.2023 - Current
  • Distributed teaching materials and arranged stations for specific activities
  • Worked with students in small groups to help reinforce learning objectives
  • Used online platforms to assist teachers and distance-learning for special education students
  • Developed positive relationships with each student through observation and learning experience and enhanced student development and growth
  • Supported students in need of extra support with close mentoring
  • Helped outside of the classroom to monitor and protect students, including assisting with bus and in cafeteria
  • Consistently enforced administrative policies to keep the school environment safe for all students
  • Observed students during activities and assignments to document their strengths and weaknesses
  • Taught students about positive social behaviors and skills for building relationships with others
  • Worked in mod to severe special needs classrooms.
  • Enhanced student learning by providing individualized support and guidance in various subjects.
  • Monitored student progress through regular assessments, adjusting instruction as needed to address weaknesses and build on strengths.
  • Participated in professional development workshops to stay current on best practices in education and improve teaching strategies.
  • Implemented classroom accommodations for students with special needs or disabilities, ensuring equal access to educational opportunities for all learners.
  • Provided tutoring and academic support, resulting in improved test scores for struggling students.
  • Provided one-on-one attention to struggling learners during class time, reinforcing key concepts for better comprehension.
  • Managed classroom behavior by implementing consistent expectations and consequences, maintaining a productive learning atmosphere.
  • Fostered a safe and supportive classroom environment where all students felt comfortable asking questions or seeking assistance.
  • Assisted students with special needs, promoting inclusion and fostering a positive learning environment.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.

Assistant Manager

Five Star Property Management
02.2007 - 08.2017
  • Developed organized filing systems for digital and analog documents
  • Performed basic administrative tasks to support office workflow
  • Updated office calendar with new meetings, events and appointments
  • Documented payments and expenses to keep financial records current
  • Received and directed incoming calls to appropriate personnel
  • Used advanced Microsoft Word skills to compose, prepare and edit correspondence
  • Ordered office supplies to meet functional needs
  • Scheduled, confirmed and rearranged internal meetings
  • Handled day-to-day needs and special projects with good multitasking and research skills
  • Maintained office records detailing budget information.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.

Education

Bachelor's degree - Developmental Psychology

Liberty University
Lynchburg, VA
12.2023

Associate's degree - Medical Billing & Coding

Miller-Motte
Wilmington, NC
01.2016

Skills

Collaborative Teamwork

Parent-Teacher Communication

Creativity and Innovation

Behavior Modification

Special Education Support

Peer Mentoring

Instructional support

Test Preparation

Effective Communication

Calm and Patient Demeanor

IEP familiarity

Emotional Support

Additional Information

Model positive behaviors., Problem-solving, Multitasking, Maintain records, Task prioritization, Organization, Type 35+ words a minute, Lead group activities, Special needs experience, Teamwork, Communication skills, Customer Service, Call center, Medical terminology, Medical codes

Jobrelatedtraining

  • Administration skills in filing, billing, customer service, answering phones, management
  • Call service experience
  • Monitor students during various phases of the school day
  • Experience in providing assistance in toileting, feeding, and personal hygiene
  • Preparation of instructional materials related to classroom lessons
  • Supports the needs and efforts of the special education classroom
  • Performed administrative tasks to include attendance, filing, scheduling, and reviewing assignments
  • Worked with students in accordance with educational plans developed by specialist and educator
  • Have participated in parent teacher conferences

Timeline

Educational Aide

Lejeune High School
08.2023 - Current

Assistant Manager

Five Star Property Management
02.2007 - 08.2017

Bachelor's degree - Developmental Psychology

Liberty University

Associate's degree - Medical Billing & Coding

Miller-Motte
Tanya Lamanilao