Tanya Lazaro
San Francisco,CA
Summary
Motivated and adaptable professional with a strong work ethic and a proven ability to learn quickly. Experienced in customer service, administrative support, or team collaboration with a focus on delivering high-quality results. Excels in fast-paced environments, problem-solving, and building positive relationships with clients and colleagues. Seeking a position where I can contribute my organizational skills, attention to detail, or strong communication abilities to support team success and drive company goals.
Overview
7
7
years of professional experience
Work History
Manager
Tiago's Auto Body and Paint Shop
01.2020 - 01.2023
- Concentrated on quality control of all vehicles/trucks while maintaining communication with client to ensure100% customer satisfaction
- Handled day to day activities such as writing estimates on CCC one or handwritten estimates, meetings, inventory, controlled/planned budget for contract equipment, inspected vehicle teardowns, ran weekly reports, processed payroll, ordered inventory, made sure business bills were paid and implemented time management
- Accomplished multiple tasks within established timeframes.
- Maintained strong communication with suppliers, rental car service, OEM dealerships, aftermarket parts and recycled assemblies
- Ensured that the facility met environmental health quality standards and was compliance with state regulations
- Inspected and ensured highest quality workmanship
- Resolved customer complaints and answered customers questions regarding policies, procedures, and deductibles
- Worked closely with auto insurance companies and adjuster to resolve or review estimates
Assistant Manager
Diego's Painting
01.2017 - 01.2018
- Prepared invoices and arranged management meetings
- Scanned and transferred documents to database
- Gathered biweekly payroll reports and reconciled payments for quarterly reports
- Worked closely with the manager for upcoming projects
- Maintained inventory of all current stock and supplies
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Freight Handler
Amazon
06.2016 - 03.2017
- Loaded and unloaded trucks.
- Inspected freight for any damage or faults prior to loading.
- Collaborated closely with team members to complete tasks quickly and efficiently, boosting overall productivity.
- Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
- Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
Education
Foothill Community College
Los Altos Hills, CA01.2017
DeAnza Community College
Cupertino, CA01.2015
High School Diploma - undefined
Menlo Atherton High School
Menlo Park, CA01.2014
Skills
- Management
- Leadership
- Communication Skills
- Risk Management
- Decision making
- Time Management
- ICAR- certification
- CCC-one proficiency
- Satisfactory Customer Service
- Office Administration
- Bilingual Spanish-English
- Negotiation
- Inventory Management
- Microsoft Office
- Project Management Skills
- Estimator proficiency
- Marketing
- Decision-making
- Time management
- Customer service
- Hardworking
- Fast worker
- Detailed Oriented
Languages
Spanish
Native or Bilingual
Timeline
Manager
Tiago's Auto Body and Paint Shop
01.2020 - 01.2023
Assistant Manager
Diego's Painting
01.2017 - 01.2018
Freight Handler
Amazon
06.2016 - 03.2017
High School Diploma - undefined
Menlo Atherton High School
Foothill Community College
DeAnza Community College
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