Summary
Overview
Work History
Education
Skills
Certification
Timeline
Receptionist
Tanya Leach

Tanya Leach

Brooklyn,MD

Summary

Dedicated Courier enthusiastic about meeting all kinds of people and bringing experience in busy delivery and pickup settings. Knowledgeable in Area of expertise. Successful career history comprising more than Number years in automobile, motorcycle and bicycle transport. Over Number years of experience as delivery person working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and delivery routes. Always handle frustrated customers with professionalism and positive attitude. Highly-skilled Courier successful in providing quality service and completing on-time deliveries. Cross-trained in all aspects of shipping and deliveries. Effective Courier offering excellent skills in delivery, pickup and customer service. Pursuing similar position where focus and dedication are highly sought.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Courier

Roadie
05.2024 - Current
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
  • Followed company policies and procedures during shift.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Drove safely at all times to avoid accidents and harm.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Utilized GPS navigation systems to navigate faster routes.
  • Verified package information to check for accuracy and completeness.
  • Contacted customers to confirm delivery details and locations.
  • Communicated with dispatch and customers for accurate delivery information.
  • Followed safety procedures and regulations to protect packages and vehicles.
  • Communicated route progress, noting traffic and construction issues to avoid delays for critical deliveries.
  • Obtained signatures for delivery documents and packages.
  • Processed payments and handled cash transactions to secure proper compensation.
  • Managed delivery route for optimal use of time and fuel.
  • Delivered packages to customer doorsteps and business offices.
  • Built professional relationships with customers and business partners to establish trust and credibility.
  • Maximized processes by managing delivery schedules and prioritizing based on urgency.
  • Properly documented all specimens received using Software.
  • Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.
  • Tracked delivery status and updated customers for expected delivery time.
  • Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
  • Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
  • Escalated issues to supervisor for immediate remediation.
  • Handled receipt, storage, identification and delivery of products for clients.

Driver

DoorDash
04.2024 - Current
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Followed all relevant traffic laws and safety regulations.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Obtained signatures from customers upon delivery of goods.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Minimized liability by consistently following road rules when driving.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.

Parts Delivery Driver

Rice Transport LLC
09.2020 - 08.2022
  • Kept up-to-date records for clients and distribution center to maintain long-lasting relationships.
  • Safely and punctually delivered auto parts to local automobile stores from large distributor.
  • Operated and maintained tractor-trailer in compliance with state and federal regulations.
  • Pulled parts off store shelves to fill customer orders.
  • Determined parts needed by analyzing information and descriptions provided by customer.
  • Recommended, selected and helped locate and obtain out-of-stock products based on customer requests.
  • Kept records of pickups and deliveries and obtained necessary signatures and receipts.
  • Checked parts computer for stock items and initiated special orders.
  • Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.

Education

Joppatowne High School
Joppa, MD
06.2022

Skills

  • Local routes
  • Working Independently
  • Issue Escalation
  • Returns pickup
  • Schedule Adherence
  • Dispatch
  • GPS Navigation
  • Package pickup and delivery
  • Dispatch Collaboration
  • Handheld scanning devices
  • Item tracking
  • Smartphone Usage
  • Attention to Detail
  • GPS Systems
  • Package Delivery and Pick-up
  • Business processes and procedures
  • Attention to confidentiality
  • Excellent driving skills
  • Logistics and Transportation
  • Document Management
  • Time Management
  • Vehicle inspections
  • Sorting
  • Supply Management
  • Delivery Management
  • Loading and unloading
  • Customer Service
  • HIPAA Compliance
  • GPS and route planning
  • Licensed driver in State
  • Heavy Lifting
  • Valid Driver's License
  • Delivering medical records
  • Vehicle Maintenance
  • Route Planning
  • Clean Driving Record
  • Delivery Documentation

Certification

  • Area of certification

Bloodborne Pathogen

HIPAA

Timeline

Courier

Roadie
05.2024 - Current

Driver

DoorDash
04.2024 - Current

Parts Delivery Driver

Rice Transport LLC
09.2020 - 08.2022

Joppatowne High School

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Tanya Leach