Tanya Leon
Roseburg,OR
Summary
Punctual and honest associate with solid background in fast paced environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Friendly Retail Sales Associate Cashier eager to form relationships with return customers and support continual patronage. Adept provider of accurate and rapid answers to product and service queries. Committed to positively impacting sales and revenue through beneficial customer interactions and memorable service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
30
30
years of professional experience
Work History
Cashier/Sales Assoc
Marshalls Department Store
Roseburg, United States
09.2022 - Current
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Connected with customers to support positive transaction experiences and address service concerns.
- Operated POS terminals and cash drawer balancing.
- Processed credit card and debit payments via [Type] systems, providing accurate charges and credits.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Helped customers complete purchases, locate items and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained presentable customer areas with diligent cleaning and proactive recovery management.
Medication Aide
Bridgewood Rivers Assisted Living
Roseburg, United States
05.2021 - Current
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Administered medications to patients and remained vigilant for negative side effects.
- Took patient vital signs, height and weight measurements and monitored glucose and patient wellbeing.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Administered prescribed drugs to high-volume patient caseload.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Reported changes in patient status regarding drug therapy.
- Increased medication and medical terminology knowledge through research and continuing education.
Medication Aide
Sea Aire Assisted Living
Yachats, Oregon
06.2013 - 05.2021
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Administered medications to patients and remained vigilant for negative side effects.
- Took patient vital signs, height and weight measurements and monitored glucose and patient wellbeing.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Administered prescribed drugs to high-volume patient caseload.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Reported changes in patient status regarding drug therapy.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Increased medication and medical terminology knowledge through research and continuing education.
Medication Aide
Elderberry Square Assisted Living And Alzheimers
Florence, Oregon
09.2008 - 08.2013
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Administered medications to patients and remained vigilant for negative side effects.
- Took patient vital signs, height and weight measurements and monitored glucose and patient wellbeing.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Administered prescribed drugs to high-volume patient caseload.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Reported changes in patient status regarding drug therapy.
- Increased medication and medical terminology knowledge through research and continuing education.
Department Lead and Apparel Assistant Manager
Fred Meyer
Roseburg, Coos Bay And Florence, Oregon
06.1993 - 08.2008
- Trained team members in successful strategies to meet operational and sales targets.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Mentored new sales associates to contribute to store's positive culture.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Researched issues to obtain appropriate answers to customer inquiries.
- Returned change and currency and processed debit and credit card payments
Education
High School Diploma -
Roseburg High School
Roseburg, OR06.1994
Skills
- POS System Operations
- Upselling Strategies
- Customer Checkout
- Item Ticketing and Pricing
- Merchandising and Display
- Work Task Prioritization
- Teamwork and Collaboration
- Cooperative Attitude
- Building Customer Relationships and Loyalty
- Cash Handling
- Barcode Scanning
- Engaging with Diverse Customers
- Ability to Lift 40 Pounds
Timeline
Cashier/Sales Assoc
Marshalls Department Store
09.2022 - Current
Medication Aide
Bridgewood Rivers Assisted Living
05.2021 - Current
Medication Aide
Sea Aire Assisted Living
06.2013 - 05.2021
Medication Aide
Elderberry Square Assisted Living And Alzheimers
09.2008 - 08.2013
Department Lead and Apparel Assistant Manager
Fred Meyer
06.1993 - 08.2008
High School Diploma -
Roseburg High School