Tanya Lockwood
Fort Scott,KS
Summary
I am a Reliable and friendly employee who quickly learns and masters new concepts and skills. I am passionate about helping others in and outside my work environment .I strive to bring a positive attitude to every situation I encounter. I have 4 years of management experience in leading a group of employees to be their best. I am a Seasoned surgical technician with more than 5 years of success in supporting surgeons during a wide range of surgical procedures, including general surgery, ob/gyn and endoscopy. Proficient in quickly setting up and breaking down surgical suites for assigned cases to sustain patient flows. I enjoy working with the public and working in a fast pace environment.
Overview
24
24
years of professional experience
Work History
Custodial Maintenance Worker
USD 234
08.2019 - Current
- Enhanced facility cleanliness by performing regular custodial tasks such as sweeping, mopping, and dusting.
- Assisted with setup and breakdown for special events, ensuring timely completion and smooth transitions between activities.
- Demonstrated versatility in maintaining various types of spaces, including offices, restrooms, common areas, and exterior grounds.
- Supported a positive public image for the facility by maintaining pristine grounds and exterior spaces, including walkways, parking lots, and entryways.
Surgical Technician
Mercy Hospital
Fort Scott, Kansas
08.2016 - 12.2018
- Handed instruments and supplies to surgeons during procedures.
- Cleaned and sterilized operating rooms.
- Set up equipment, tools, and supplies needed for procedures and organize instruments as directed in surgeons’ preference cards.
- Used retractors, sponges and suctioning and irrigating equipment to create unobstructed operating fields.
- Counted and recorded sponges, instruments, and needles at beginning and end of surgical procedures.
Customer Service Representative
Ward Kraft
11.2011 - 03.2016
- Assisted customers with sales transactions in a timely manner to guarantee high level of customer service.
- Received inbound calls from customers, providing information regarding services or products, taking new orders and canceling accounts.
- Cross-trained and provided back-up for other customer service representatives when needed.
Outpatient Scheduling, Medical Assistant, Surgical Tech, CNA
mercy Hospital
10.2002 - 11.2011
- Coordinated schedules and set appointments by calling patients.
- Checked patient insurance and collected pre-authorizations from providers.
- Answered appointment calls.
- Experienced in front and back offices, controlling patient flow, collecting payments and assisting in the delivery of quality healthcare.
- Communicated with patients by phone and via written correspondence.
- Acted as a liaison between physician and patient.
- Set up equipment, tools, and supplies needed for procedures and organize instruments as directed in surgeons’ preference cards.
- Handed instruments and supplies to surgeons during procedures.
- Cleaned and sterilized operating rooms.
- Collected and prepared tissue specimens for laboratory analysis.
- Created and maintained a safe patient and working environment.
- Provide personal care for patients, including taking vital signs, monitor I&O, administering routine respiratory treatments and completing patient need assessments.
- Documented resident records on daily flow sheets.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Turned and repositioned patients for comfort and medical safety.
- Assisted patients with bathing, grooming and feeding.
Manager
Pete's Convience Store
10.2001 - 10.2002
- Coordinated sales reports, reconciled accounts and made bank deposits.
- Interviewed, hired, supervised and trained several employees.
- Arranged inventory in rotation from oldest to newest, ensuring customers received fresh stock.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Processed shipments and maintained and organized stock shelves.
- Oversaw daily cash register operations and cash management.
- Built a loyal customer base by delivering excellent service and ensuring that in-demand products were available.
- Created and delivered weekly schedule assignments to staff members in a timely manner.
Education
Basic college classes
Fort Scott Community College
Fort Scott, KSHigh School Diploma -
Fort Scott Sr High School
Fort Scott, KS2002
Skills
- Excellent multi-tasker
- Customer service expert
- Effective team player
- Strong communication skills
- Strong organizational skills
- Cash handling accuracy
- Dependable and reliable
- Cheerful and energetic
- Team Leader and team player
- Productivity and time management
- Workplace safety
- Cleaning expertise
Timeline
Custodial Maintenance Worker
USD 234
08.2019 - Current
Surgical Technician
Mercy Hospital
08.2016 - 12.2018
Customer Service Representative
Ward Kraft
11.2011 - 03.2016
Outpatient Scheduling, Medical Assistant, Surgical Tech, CNA
mercy Hospital
10.2002 - 11.2011
Manager
Pete's Convience Store
10.2001 - 10.2002
High School Diploma -
Fort Scott Sr High School
Basic college classes
Fort Scott Community College
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