Tanya Lomax
The Bronx
Summary
Dynamic Child Protector Specialist with a proven track record at the New York City Administration for Children's Services. Expert in regulatory compliance and document management, fostering a culture of safety and efficiency. Adept at team building, leading to enhanced morale and productivity in diverse environments. Committed to delivering exceptional customer service and operational excellence. Dedicated and adaptable professional with a proactive attitude, and the ability to learn quickly. Strong work ethic, and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Adaptable professional with a quick learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge, and applying it effectively. Driven by a passion for continuous learning, and successfully navigating change.
Overview
25
25
years of professional experience
Work History
Child Protector Specialist
New York City Administration for Children's Services
New York
08.2023 - Current
- Assessed company operations for compliance with safety standards.
- Determined consumer needs to provide products and services appealing to larger market.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Health Aide
NYC Department of Education
The Bronx
12.1999 - 08.2023
- Completed routine maintenance and repair.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed inventory and supplies to ensure materials were available when needed.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained compliance with HIPAA protocols to safeguard patient privacy.
Assistant Supervisor
Kips Bay Boys & Girls Club - Lucile Palmaro Clubhouse
The Bronx
07.2007 - 03.2022
- Maintained records of employee attendance and performance reviews.
- Created and managed budgets for travel, training, and team-building activities.
- Inspected premises regularly to identify potential hazards or maintenance needs.
- Reviewed completed work to verify consistency, quality, and conformance.
- Trained new staff members on company policies, procedures and job expectations.
- Maintained records of all products sold, returns and exchanges.
- Organized schedules, workflows, and shift coverage to meet expected business demands.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Filed paperwork and submitted reports to upper management.
- Trained new employees on company policies, job duties, and performance expectations.
- Provided feedback on employees' performance and assisted with disciplinary action when necessary.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Conducted regular meetings with team members to discuss progress towards goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Coordinated daily activities and supervised staff to ensure efficiency.
- Complied with company policies, objectives and communication goals.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Delegated work to staff, setting priorities and goals.
- Led weekly team meetings to discuss progress, address issues, and plan future actions.
Education
Bachelor of Arts - Liberal Arts
The College of New Rochelle
28 Castle Place New Rochelle05-2019
Skills
- Regulatory compliance
- Document management
- Safety assessment
- Customer service
- Inventory management
- Team building
Affiliations
Participating in the autism walk, Organizing food and clothe drives , Meditating Reading , Trying different foods , Travelling
Timeline
Child Protector Specialist
New York City Administration for Children's Services
08.2023 - Current
Assistant Supervisor
Kips Bay Boys & Girls Club - Lucile Palmaro Clubhouse
07.2007 - 03.2022
Health Aide
NYC Department of Education
12.1999 - 08.2023
Bachelor of Arts - Liberal Arts
The College of New Rochelle
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