Tanya Long

Streamlined administrative processes by implementing efficient filing systems, digital records, and automated workflows to reduce paperwork and improve office efficiency.

Implemented effective scheduling and coordination to ensure that electricians and other staff are scheduled efficiently, to minimize downtime and ensure that projects are completed on time, using QuickBooks.

Managed accounts receivable and payable , budgeting, and cost control to ensure the financial health of the company.

Built and maintained strong relationships with clients , to ensure high levels of customer satisfaction and repeat business.

Central point of communication between field staff, office staff, clients, county and state licensing agencies, and suppliers to ensure smooth operations.

Addressed and resolved issues that arise in the office or on job sites, ensuring minimal disruption to operations.

Contributed to the growth of the business through marketing efforts, networking, and finding new business opportunities.

Complete discretion with sensitive information , maintaining confidentiality of company documents and personnel records.

Developed organizational procedures and systems for front office personnel, including filing, billing, and scheduling.

Managed employee schedules and troubleshoot scheduling conflicts as they arise.

Prepared client invoices and paid account expenses, using Quickbooks.

Developed and managed paper and electronic filing systems , recorded information, updated paperwork, and maintained documents, such as attendance records and correspondence.

Review and edit work done by others to check for correct spelling and grammar to ensure compliance with company format policies.

Established a team atmosphere using leadership and team building skills.

Assist with reviewing resumes and interviewing potential administrative staff.

Coordinated staff and client meetings, and office events.