Tanya Lopez
Charlotte,NC
Summary
- Bilingual
- Medical Assistant Student
- Charlotte Native
- OSHA Certified
- HIPAA Certified
- BLS Certified
Overview
5
5
years of professional experience
1
1
Certification
Work History
Church Group Leader
Rise
08.2024 - Current
- Enhanced youth engagement by incorporating hands-on activities and interactive games into group sessions.
- Cultivated strong communication among group members through team-building exercises and open discussions.
- Assisted in developing a comprehensive curriculum for the youth program, promoting social skills and personal growth.
- Implemented conflict resolution strategies when necessary, addressing any issues or concerns among group members promptly and effectively.
Cashier/Customer Service
Panera Bread
09.2022 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Substitute Teacher
Hidden Valley Elementary
11.2022 - 06.2023
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.
- Maintained accurate records of student attendance, grades, and progress reports, ensuring timely submission to administration for reporting purposes.
- Developed and executed lesson plans to cover required curriculum effectively.
Mentor
Wings for Kids
08.2021 - 09.2022
- Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
- Enhanced mentee performance by providing personalized guidance and support.
- Assisted mentees in developing self-confidence and positive self-image.
- Offered constructive feedback on mentee progress, enabling them to refine their skills and enhance their potential.
- Assisted mentees in setting achievable goals and creating realistic action plans for personal and professional growth.
Cashier
The Fresh Market
01.2021 - 07.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
Guest Service Representative
Versa Salon And Spa
07.2019 - 02.2020
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
Education
Medical Assistant Student - Medical Assisting
Southeastern Institute
Charlotte, NC12.2024
High school diploma -
Hawthorne Military and Global leadership academy And Science Academy
Charlotte, NC06.2018
Skills
- Vitals
- Medical Terminology
- Injections
- Billing and Coding
- Customer Service
- Food Service
- Team Member
- Hospitality
- Scheduling
- Computer Skills
- Front Desk
- Guest Relations Experience
- Guest Services
- Host/Hostess
- Cash Handling
- Upselling
- Childcare
- Retail sales
- Social emotional learning
- Classroom Management
- Teaching
- Tutoring
- Public Speaking
- Leadership
- Cash register
- Mentoring
- Preschool experience
- Early childhood education
- Typing
- Classroom experience
- Experience with children
- Driving
- Curriculum Development
- Time Management
- Behavior Management
- Management
- Communication skills
- Organizational Skills
- Patience and empathy
- Work ethic and integrity
Certification
- First Aid Certification
- SIDS Certification
- OSHA
- BLS Certification
- CMAA as of 12/7/24
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Languages
Spanish
Limited Working
Timeline
Church Group Leader
Rise
08.2024 - Current
Substitute Teacher
Hidden Valley Elementary
11.2022 - 06.2023
Cashier/Customer Service
Panera Bread
09.2022 - 03.2024
Mentor
Wings for Kids
08.2021 - 09.2022
Cashier
The Fresh Market
01.2021 - 07.2022
Guest Service Representative
Versa Salon And Spa
07.2019 - 02.2020
High school diploma -
Hawthorne Military and Global leadership academy And Science Academy
Medical Assistant Student - Medical Assisting
Southeastern Institute