Tanya Lopez Mendoza
Fresno,CA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
15
15
years of professional experience
Work History
Cashier
Walgreens
Fresno, California
02.2022 - 12.2023
- Processed customer transactions accurately and efficiently at El Super Market.
- Assisted customers with product inquiries and provided excellent service.
- Managed cash register operations, including balancing drawers at shift end.
- Maintained cleanliness and organization of checkout area throughout the day.
- Handled returns and exchanges following store policies and procedures effectively.
Cashier
El Super Market
Fresno, CA
10.2021 - 11.2021
- Assisted customers with their transactions, spoke to them in their language English or Spanish
- Knowledge of payment in the form of cash, checked credit, vouchers/travelers' checks, or automatic debit.
- Provided exceptional customer service, through means of efficient, prompt transactions.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
- Monitored and served as a visual deterrent while cheerfully interacting with customers and providing products and service information, resolved the service issues, and addressed safety concerns.
Customer Service
Alorica
Clovis, CA
04.2017 - 06.2017
- Politely assisted customers via telephone.
- Answered an average of 80 calls per day by addressing customer inquiries, solving problems and providing new product information.
- Answered clients' questions about the purposes and details of financial plans and strategies.
- Improved call center functionality and service capacity by resolving customer complaints efficiently and quickly.
Caregiver
Helen Wyatt’s Daycare
Los Angeles, CA
05.2012 - 11.2012
- Worked with company systems and completed all assigned tasks, working overtime as needed.
- Established and maintained a safe play environment for the children.
- Monitored children's play activities to verify safety and wellness.
- Taught children personal care behaviors, including toilet training and feeding.
- Continually encouraged children to be understanding and patient with others.
Cashier
CNT Market
Los Angeles, CA
01.2009 - 12.2009
- Knowledge of payment in the form of cash, checked credit, vouchers/travelers' checks, or automatic debit.
- Provided exceptional customer service, through means of efficient, prompt transactions.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
- Monitored and served as a visual deterrent while cheerfully interacting with customers and providing products and service information, resolved the service issues, and addressed safety concerns.
Education
High School Diploma -
Hawthorne Academy
Hawthorne, CASkills
- Strong telecommunication experience
- Administration skills
- Cash register operator
- Customer service background
- Inventory control
- Microsoft works knowledge
- Data and file management
- Conflict resolution
- Outstanding time management skills
- Staff collaboration
- Cash handling
- Customer checkout
- Transaction processing
- Customer service
- Problem solving
Timeline
Cashier
Walgreens
02.2022 - 12.2023
Cashier
El Super Market
10.2021 - 11.2021
Customer Service
Alorica
04.2017 - 06.2017
Caregiver
Helen Wyatt’s Daycare
05.2012 - 11.2012
Cashier
CNT Market
01.2009 - 12.2009
High School Diploma -
Hawthorne Academy