Tanya Love

• Trained in crisis prevention and intervention techniques, effectively deescalating challenging situations when necessary.
• Developed crisis prevention plan with required components, prioritizing prevention and early intervention.
• Implemented crisis prevention strategies tailored to each client's unique circumstances, significantly reducing instances of emergency intervention.
• Implemented crisis prevention protocols effectively, minimizing disruptions to the residential program during emergencies or unexpected events.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Providing a safe space for students
• Excellent communication skills, both verbal and written.

• Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
• Responded quickly to incidents and assessed active situations for security concerns.
• BHU Clients and LAPD 5150 Mental Health Holds

• Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises
• Directed guests around building and answered accessibility questions
• Responded quickly to incidents and assessed active situations for security concerns
• Completed full building and grounds patrols every [Timeframe] to spot and investigate concerns
• Responded quickly to medical emergency involving collapsed patron
• Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation

• Ensured safe transportation of goods by meticulously adhering to company safety procedures and federal regulations.
• Navigated various weather conditions safely while maintaining schedule adherence for time-sensitive deliveries.
• Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
• Finalized daily logs on schedule to update internal records and uphold DOT requirements.
• Exhibited strong attention to detail while completing necessary paperwork and documentation for each shipment, minimizing potential discrepancies.

• Completes pre-operational and post-operational inspections on all equipment
• Completes any required company related paperwork
• Operates equipment in accordance with company rules
• Adheres to all local, state and federal laws

• Completes pre-operational and post-operational inspections on all job related equipment to include tractors, trailers
• Loading and unloading, truck driving
• Completes any required company related paperwork
• Operates equipment in accordance with company rules
• Adheres to all local, state and federal laws

• Legal document preparation, research and review
• Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
• Case management and review
• Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
• Edited and proofread legal documents to verify accuracy.
• Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
• Assisted counsel in preparing answers, providing documentation, and information for discovery request.
• Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence case management
• Liaised with other paralegals and legal staff to complete common tasks on schedule.

• Deductible recovery collections, construction defect, Legal document preparation case management, customer service, code review, legal invoice processing supervision of 7-10 Associates
• Case management and case review
• Liaised with other paralegals and legal staff to complete common tasks on schedule.
• Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
• Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations. case management
• Edited and proofread legal documents to verify accuracy.
• Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
• Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
• Boosted office productivity by maintaining an accurate calendar of appointments, deadlines, and court appearances.
• Improved document organization by implementing a comprehensive file management system for easy access to essential case materials.

• Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
• Assisted counsel in preparing answers, providing documentation, and information for discovery request.
• Edited and proofread legal documents to verify accuracy.
• Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
• Client case management and review
• Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
• Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits, case management
• Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
• Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.

• Supervision of 5-8 associate, assisting clients with debt preventing garnishments Debt settlement, case management
• Manage the client and candidate relationship from end to end
• Provide client with consultative recruitment service including market Intelligence, research, sourcing, candidate development and assessment, closing candidate offers, and provide qualified candidate slate: hiring managers
• Document preparation, court calendar preparation, assigning special counsel

• Large balance medical accounts front and back end, Insurance verification, and consumer disputes
• Maintain and/or exceeded established standards for customer service and resolved complex issues with little or no supervision or direction
• Analyze data from multiple sources to identify discrepancies and what, if any, remedies can eliminate suspicion and maintain compliance
• Fraudulent case review and recommendations
• Increased accuracy in identifying fraudulent transactions by utilizing advanced data analytics techniques and software tools.
• Reduced fraud losses by implementing effective fraud prevention strategies and monitoring systems.
• Performed risk assessments to determine level of fraud risk and prioritize investigations.
• Tracked fraud cases and monitored trends to develop strategies for prevention.
• Analyzed large amounts of data to find patterns of fraud and anomalies.
• Evaluated customer data to identify and prevent fraudulent activities.

• Collections front and backend, negotiations on unpaid medical billings 30-120 days delinquent, workman compensation lien explanation of benefits review various medical billing software

• Large balance medical collections 30-120 days, Medi-Cal verification, personal injury, workers compensation lien negotiations, various medical billing software

Employee fraud and customer fraud

• Identified opportunities to improve business process flows and productivity.
• Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
• Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.

• Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management
• Checked and verified photo identification prior to granting facility access
• Secured premises and personnel by patrolling property and monitoring surveillance equipment
• Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot

• Documented safety and security incidents using preset guidelines and methods
• Patrolled school grounds

• Created customer databases to track and manage interactions and sales
• Apprehending shop lifters and til tapers

• Checked and verified photo identification prior to granting facility access
• Secured premises and personnel by patrolling property and monitoring surveillance equipment