Tanya Lown
Wilmette,Illinois
Summary
Goal-oriented admissions and enrollment professional with extensive experience in relationship-based sales and client engagement across healthcare, business, education, and technology sectors. Proven ability to manage lead pipelines, guide prospects through enrollment processes, and achieve measurable sales and enrollment goals. Skilled in CRM usage, database management, and developing outreach strategies to optimize lead conversion. Recognized for superior communication, customer service, and ability to collaborate effectively with cross-functional teams in fast-paced environments.
Overview
32
32
years of professional experience
Work History
Enrollment Partner
Risepoint
01.2021 - Current
- Company Overview: formerly Academic Partnerships
- Engaged prospective students in recruiting conversations for advanced degree programs in healthcare, business, education, and technology.
- Managed inbound and outbound calls with a focus on metrics and goals.
- Built rapport with prospects and communicated program benefits tailored to individual needs.
- Provided comprehensive enrollment support including application assistance and process oversight.
- Maintained coordination among referral partners, schools, and clients to ensure smooth communication.
- Consistently met or exceeded enrollment and referral targets while sustaining quality and responsiveness.
- Recognized for performance excellence over five years.
- Collaborated with leadership to drive organizational objectives.
- Formerly Academic Partnerships
Enrollment Specialist
Pearson
01.2018 - 12.2021
- Ranked in top 1% for outreach through calls and emails to prospective students.
- Assisted prospective students with University of Southern California admissions procedures.
- Tracked lead progress via databases and ensured timely communications.
- Developed email campaigns to re-engage inactive prospects.
- Analyzed enrollment conversion metrics and contributed to forecasting efforts.
- Communicated relevant industry trends and program updates internally.
Senior National Admissions Advisor
American Intercontinental University
01.2015 - 12.2018
- Provided admissions consulting and financial aid guidance to a diverse student population including military and adult learners.
- Qualified and enrolled students while supporting military recruitment initiatives.
- Received Pillar of Excellence Award twice for outstanding student support.
- Increased enrollment through technology-enhanced presentations and effective sales techniques.
- Earned sales award for highest email pitch performance.
- Developed lead generation methods used for advisor training programs.
- Mentored and coached new admissions advisors monthly.
Business Operations Manager
Renovations Unlimited
01.2006 - 12.2012
- Directed business development activities including client follow-up and advertising.
- Implemented lead generation through client surveys and project promotions.
- Developed and executed marketing strategies targeting product segments.
- Ensured high-quality customer service and client satisfaction.
Account Executive
CACI International, Inc.
01.2000 - 12.2005
- Exceeded annual sales targets by 125%.
- Expanded market share by 40% and increased profits by $1 million.
- Consistently top-ranked sales producer on a 10-member team.
- Managed entire sales cycle including lead generation, cold calling, and closing.
Account Executive
Congressional Quarterly
01.1993 - 12.1999
- Surpassed sales quota by 200%, generating $3.5 million annually.
- Ranked #1 salesperson for seven consecutive years with annual Publisher's awards.
- Acted as liaison to key governmental bodies including the White House and Congress.
Education
Bachelor of Arts - Psychology and Philosophy
Muhlenberg College
Skills
- Admissions Management
- Lead Management
- Prospecting
- Enrollment Expertise
- Time Management
- Strong Communication Skills
- Sales and Revenue Focused
- Relationship Building
- Customer Service
- Organizational Skills
- Microsoft Office Suite
- Salesforce CRM
Websites
Timeline
Enrollment Partner
Risepoint
01.2021 - Current
Enrollment Specialist
Pearson
01.2018 - 12.2021
Senior National Admissions Advisor
American Intercontinental University
01.2015 - 12.2018
Business Operations Manager
Renovations Unlimited
01.2006 - 12.2012
Account Executive
CACI International, Inc.
01.2000 - 12.2005
Account Executive
Congressional Quarterly
01.1993 - 12.1999
Bachelor of Arts - Psychology and Philosophy
Muhlenberg College
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