Tanya Manning-Grant
Willoughby,OH
Summary
Results-focused Global Senior Supply Chain Executive with 38 + years of diverse experience leading growing and expanding supply chain/procurement operations. A strategic and tactical executive with exceptional skills to direct the big picture while keeping sight of critical details. Exemplary communicator and consensus builder with keen insights into people, business, and finance. Offering exceptional leadership and staff development skills proven to build trust and communicate effectively across all organizational levels. Coordinated with boards of directors and C-suite executives to initiate and execute strategic business plans that achieve key objectives.
Overview
25
25
years of professional experience
Work History
Director of Procurement / Engagement Manager
WNS Denali
Cleveland, OH
12.2022 - Current
- Oversees the account management of $150MM of indirect spending for a telecom client, ensuring the timely delivery of critical SLAs and contractual KPIs
- Provide visionary leadership to a workforce of fifty-four team members, onshore and offshore, including six senior delivery leads and four team leads, setting clear goals, and objectives to meet operational standards.
- Developed and implemented purchasing strategies to reduce costs and improve efficiency across key categories such as Retail Operations, Professional Services, Marketing, IT Services, Facilities, and Construction
- Ensured compliance with organizational policies and procedures related to procurement activities.
- Collaborated with internal teams such as finance, legal, operations, logistics to ensure effective procurement processes are implemented.
- Implement strategies for continuous improvement in supply chain operations, fostering agility and responsiveness, resulting in 18% savings versus a KPI of 5%
- Act as a key point of contact for business, procurement, and legal leadership, aligning with strategic initiatives to drive continuous improvements resulting in redefining the supplier relationship management program and contracting process and re-organizational alignment by category and subcategory
- Lead contract negotiations with suppliers and clients, ensuring favorable terms and conditions for the organization
- Assisted in developing long-term strategic objectives related to purchasing and supply chain management.
- Leverage technology and data analytics to enhance procurement processes, promoting data-driven decision-making
- Develop and present comprehensive reports on procurement performance, cost savings, and key performance indicators.
Founder & CEO
TMG Professional Consulting Firm, LLC
Cleveland, Ohio
01.2022 - Current
- Developed and implemented strategic business plans to increase company profitability.
- Created and maintained relationships with key stakeholders, including customers, suppliers, government agencies, and other industry partners.
- Managed executive team members to ensure the successful execution of projects in a timely manner.
- Cultivated relationships with external organizations to build partnerships that benefited both parties.
- Monitored budgetary expenditures across multiple departments to ensure fiscal responsibility.
- Led organization by establishing business direction and actualizing operational plans to meet goals.
- Directed long-term research initiatives to identify new markets for growth opportunities.
- Developed and implemented client engagement strategies to ensure customer satisfaction.
- Conducted regular meetings with clients to discuss their needs, expectations, and feedback.
- Prepared reports analyzing customer data, trends, and insights.
- Provided guidance to clients on best practices in sourcing and procurement.
- Created detailed reports outlining current market conditions, supplier capabilities, and pricing trends.
- Managed relationships with vendors to ensure timely delivery of goods and services.
Principal Investor
DRESSCODE Boutique and Ashton's Corner Boutique
Cleveland, OH
08.2019 - Current
- Key investor and administrator in developing annual business plans, forecasts, budgets, and short- and long-term growth strategies
- Built a solid onshore and offshore supply chain, including supplier vetting/scorecard process and negotiation matrix
- Manages just-in-time inventory levels based on market research to stock the appropriate inventory
- Responsible for hiring and developing staff, including two Operational Managers and four part-time sales associates
- Performing market and consumer research, evaluating ROI for new product risk versus earning potential
- Handling all franchise finance and employee administration responsibilities, including hiring, accounts payable/accounts receivable, payroll, and all required federal and state government filings
- to work processes and helping to train others.
Senior Professional Services Consultant
MassMutual Inc
Cleveland, Ohio
07.2021 - 04.2022
- Developed and implemented project plans, strategies and methodologies to ensure successful completion of projects for a $100M category.
- Coached, mentored, and trained 3 reports and several peers in order to improve their procurement knowledge and job performance.
- Reviewed and analyzed client procurement policies and procedures to identify areas of improvement.
- Created detailed reports outlining current market conditions, supplier capabilities, and pricing trends.
- Analyzed supply chain data to identify opportunities for cost savings and improved efficiency.
- Collaborated with stakeholders across departments to define requirements for new projects.
- Coordinated vendor selection processes including Request For Proposal preparation, evaluation, negotiation, and award recommendation.
- Developed metrics-driven performance reviews of existing suppliers based on criteria such as quality assurance standards, cost reduction targets, delivery schedules.
Managing Director Vice-President of Procurement/Client Engagement
LOGIC SOURCE
Cleveland, OH
04.2017 - 08.2019
- Managed key strategic accounts with over $600MM in spend and led procurement transformation initiatives, delivering over $60 million in annualized P&L savings
- Managed twenty team members, including Vice Presidents, Directors, and Financial Analysts, across three key strategic clients.
- Developed and executed strategic plans to support the vision of the organization.
- Directed business development initiatives, including acquisitions and joint venture agreements.
- Managed financial operations, overseeing budgeting, forecasting and financial analysis activities.
- Oversaw human resources functions such as recruitment, employee relations, training and benefits administration.
- Increased visibility of procurement organization within a client through the implementation of a Purchasing and Contract workflow that reduced the supply base by 20 percent and increased speed to savings
- Launched successful Client Relationship Management Standard Operating Procedure and responsible for leading all new hire introductions for two years
- Collaborated with internal and client IT teams to address audit and bill pay issues in telecommunications by strategic sourcing and implementing new suppliers, resulting in continuous process improvements and savings of 5%
- Contracted for clean enterprise agreement with AT&T, resulting in the upgrade of 159 lines, which resulted in $65k in Savings and $300k in Cost Avoidance
- Developed and executed Supplier Relationship Management program, using six pillars of measurement (House of SRM) across the enterprise
- Launching with key clients where supply base was reduced by 50 percent, leading to 20 percent in P&L savings, improved spend visibility, and expedited contract management
- Ensured high-level client satisfaction while maximizing business savings/revenue targets and providing compliance with contractual SLAs
- Improved Customer Satisfaction Score by 1.0, from Q1 to Q3 2018
- Implemented three-pronged Strategic Sourcing process to expedite savings based upon category, supply base, and cost of implementation resulting in 15 percent increase in savings Q1-Q3
- Influenced C-Suite Store Operations Member to implement a Manage Service Provider to manage 2,000-plus stores which delivered 11 percent P&L savings
- Increased visibility of procurement organization within a client, reducing the supply base by 20 percent and increasing sourcing to implementation process by 50 percent
- Identified and resolved project risks, escalating, if necessary, to solve issues impacting client expectations delivery.
Group Lead/Category Manager Lead
ACCENTURE
Cleveland, OH
04.2007 - 04.2017
- Led account management and procurement functions across six clients and $300M in spending with team of ten sourcing and category managers
- Delivered $30M in cost savings and added value on one hundred projects across six clients and a 22 percent achievement in cost savings
- Implemented a global Buying Optimization Channel to manage Restricted vs non-restricted purchases through ARIBA and SAP to capture line level spend, which led to implementing a Buying Portal, resulting in improved compliance spend and increased savings
- Led large IT transformational EDI 810 and 820 integrations into client procurement operations resulting in $17M in P&L savings
- Led both internal and external teams that analyzed data and implemented a standard Global 8-Step IT, Facilities, MRO, and Packaging Category Management process that included decision gates, activities, and deliverables which resulted in aggregation of spend which drove savings across all categories, provided a standard process, and improved operational efficiencies
- Senior team member who developed, tested, piloted, and implemented specific applications with actionable insights to enable robust Sourcing and Category Management deliverables such as the Category Hub, Category Key, and Category Benchmarking tools to depict Best-In-Class terms and value structure, and provide Compliance and Performance dashboards to improve root cause analysis and drive quicker to countermeasures
- Senior team member of the Offshore Resources Pilot team which supported the global initiative of the company through the onboarding of resources in both India and China to support tactical and operational tasks/initiatives across all clients and categories to reduce cost, improve productivity and efficiency, free up time of SMEs due to business expansion, and to remain competitive in the marketplace
- This included developing a meeting cadence and reporting and establishing KPIs and reporting mechanisms
- Created Vendor Quarterly Business Review template and process implemented across supply base to build upon relationships, look for cost reductions and/or performance improvements, and maximize the ROI
- One QBR resulted in an 11% increase in savings directly from improving supplier performance
- Led a three-day MRO and Facilities Services Working Strategy Session which increased spending under management by 50%, exceeding savings targets by 35% in FY14.
Sr. Merchandise Manager
ICI Paints North America
Strongsville, Ohio
12.2005 - 01.2007
- Partnered with Business Units in developing merchandising strategies for RL, Glidden, Devoe, and TOH brands resulting in an increase in sales by 10%
- Negotiated key strategic partner contracts implementing newly developed KPI’s (continuous improvement) that led to $1.0M in cost savings.
- Developed and implemented merchandising strategies to maximize sales and profitability.
- Created seasonal merchandise plans based on market analysis, promotional activities and financial goals.
Merchandise Manager
Blue Mountain Wallcoverings
Beachwood, Ohio
01.2004 - 12.2005
- Managed the merchandising and graphic procurement department to strengthen brand awareness and drive sales
- Developed and implemented retail strategies around fixture design and development, packaging parameters, and the implementation of executable merchandising strategies for key clients.
- Developed and implemented merchandise strategies to increase sales.
- Negotiated with vendors to obtain favorable terms, pricing, and delivery schedules.
- Coordinated with other departments such as marketing and finance to ensure a successful launch of new products or services.
Merchandising Specialist
Blue Mountain Wallcoverings
Beachwood, Ohio
09.2001 - 01.2004
- Partnered with Marketing Managers and Sales Directors in creating planograms based upon internal and client sale targets and goals
- Supported new product development teams providing brand specifics merchandising strategies, should cost analysis, prototyping design and testing, and leading strategic sourcing events for resulting in 20% overall cost savings.
- Developed and implemented merchandising strategies to maximize product sales.
- Conducted market research and analyzed customer preferences to optimize product placement.
- Created visual displays for store shelves, counters, and windows to attract customers.
Buyer/E-Commerce Product Manager
OfficeMax Inc.
Warrensville Heights, Ohio
01.1999 - 01.2001
- Responsible for the procurement services for Writing Instruments, Office Essentials, and Front-Endcaps
- Developed and implemented strategic sourcing strategies for nine different subcategories that produced 25% of inline and instore sales
- Drove Continuous Improvement strategies that identified cross-selling and up-selling opportunities to achieve a quarterly increase of 20% in sales across slow-moving/non-performing product categories.
Education
Master of Business Operations - Business Management
Bowling Green State University
Bowling Green, OH05-1993
Bachelor of Fine Arts, Fashion Merchandising - Fashion Merchandising
Bowling Green State University
Bowling Green, OH05-1989
Skills
- Project Management
- Business Strategy
- Strategic Planning
- Communication
- Business Operations
- Process Improvement
- Transformational Leadership
- Procurement Leadership
- Profit/Loss Management
- Operations Management
- Performance Analysis
- Complex Problem Solving
- Staff Management
- Budget Control
Professional Organization Memberships
• National Coalition of 100 Black Women, Economic Empowerment Committee, and Women's Health Committee
• The President’s Council, US Black Business Chamber, Member and Provider
• EWAW- Elite Women Around the World Professional Women’s Organization – General Member
• Global Council for Diversity and Inclusion in Procurement (and Supply Chain) Group
• Procurement Professionals - Best in class Group
• Strategic Sourcing & Procurement Group
• Alpha Kappa Alpha Sorority, Inc. – LifetimeMember
Accomplishments
· Most Referenceable Leader 2018-2019
· Vice President of the Year 2018
· Continuous Improvement Leader 2007 and 2009
· Exceeding Savings Targets in 2011-2017
· Category Manager of the Year 2009
Timeline
Director of Procurement / Engagement Manager
WNS Denali
12.2022 - Current
Founder & CEO
TMG Professional Consulting Firm, LLC
01.2022 - Current
Senior Professional Services Consultant
MassMutual Inc
07.2021 - 04.2022
Principal Investor
DRESSCODE Boutique and Ashton's Corner Boutique
08.2019 - Current
Managing Director Vice-President of Procurement/Client Engagement
LOGIC SOURCE
04.2017 - 08.2019
Group Lead/Category Manager Lead
ACCENTURE
04.2007 - 04.2017
Sr. Merchandise Manager
ICI Paints North America
12.2005 - 01.2007
Merchandise Manager
Blue Mountain Wallcoverings
01.2004 - 12.2005
Merchandising Specialist
Blue Mountain Wallcoverings
09.2001 - 01.2004
Buyer/E-Commerce Product Manager
OfficeMax Inc.
01.1999 - 01.2001
Master of Business Operations - Business Management
Bowling Green State University
Bachelor of Fine Arts, Fashion Merchandising - Fashion Merchandising
Bowling Green State University
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