Provide direct support for Managers and workgroups within the TO organization, while providing technical expertise for program, project and administrative support related to BPA transmission system operations including Dispatch, Transmission Scheduling, and Realtime Study Desk Engineers.
Organize, coordinate and participate in weekly / biweekly meetings that include the identification, design, development, and implementation of more efficient methods to deliver scheduling products and services and in the development and implementation of new policies, processes and training.
Work independently to organize, schedule, inform and advise Managers, transmission dispatchers, outage dispatchers, and transmission scheduling personnel on all matters affecting workflow and deadlines, training, meetings, and conferences for BPA personnel.
General understanding of Transmission Scheduling's coordination of hourly sales and purchases of transmission throughout Canada and the Continental USA for T/BPA or its customers based on my experience working with Managers, transmission dispatchers, outage dispatchers, and transmission scheduling personnel on a day-to-day basis.
Coordinate new hire onboarding, office moves, and software requests in collaboration with IT.
Maintain compliance documentation, including annual renewals of Motor Vehicle Driver Authorizations, Travel Authorizations, Telework Agreements and required training for staff.
Support Managers in ePerformance processes, including drafting, proofreading, and tracking performance plans to completion with required approvals.
Communicated with callers in a professional, friendly, and efficient manner and strived to minimize the time spent on hold.
Ensured calls were answered by the third ring. Took thorough messages and provided basic information to callers' general inquiries.
Assisted in filing duties as well as supporting the General Manager with various clerical duties.
Ensured that the showroom was neat, clean, and tidy.
Ordered office supplies, entered new car books into our electronic system, as well as filing books by the cars vehicle stock numbers.
Ensured copiers, printers, fax machines were working correctly and had paper and toner available.
Technology used MS Office Suite, Adobe, Visio, SharePoint.
Senior Administrative Assistant
Ciena Corporation
Spokane Valley, USA
08.2010 - 06.2013
Provided proactive administrative support to the Senior VP and General Manager of Sales, the VP of North American Fields Systems, and the VP of US Major Account Executive.
Scheduled and coordinated internal and external meetings including conference room reservations and catering services.
Answered phone calls, retrieved voicemail, and responded to emails.
Met/greeted partners & customers to continue development of relationships with client organizations.
Interfaced with support organizations to obtain monthly reports to prepare reporting packages for monthly Executive VP meetings as well as maintaining accuracy of reports (i.e., expenses, revenues orders, etc.).
Served as primary liaison to the HR organization.
Technology used: Concur, MS Office Suite, Adobe, and Visio.
Regional Sourcing Advisor
First Index
Spokane Valley, USA
10.2009 - 03.2010
Identified, contacted, and sold to buyers at manufacturing facilities the First Index sourcing service.
Participated within the team of Sourcing Advisors to assist in the development of the department.
Posted Request for Quotes (RFQ's) to the database and monitored the accounts.
Developed the assigned market with substantial account growth to continue the required number of RFQ's on a weekly basis.
Placed an individual number of cold calls to potential new accounts within an assigned region.
Technology used: MS Office Suite, Adobe, and Visio.
Senior Administrative Assistant
General Dynamics Itronix Corporation
Spokane Valley, USA
09.2002 - 04.2009
Supported Senior VP of Sales and Client Services, Director of Client Services, and 50 other Department Professionals.
Worked independently with professionalism, integrity, and confidentiality and multi-tasked on a day-to-day basis setting priorities and handling stressful situations while maintaining professionalism and providing customer service.
Human Resources Manager (Classification/Position Management) at Department Of Energy (Bonneville Power Administration)Human Resources Manager (Classification/Position Management) at Department Of Energy (Bonneville Power Administration)
General Engineer (Senior Civil Engineering Expert) at Bonneville Power AdministrationGeneral Engineer (Senior Civil Engineering Expert) at Bonneville Power Administration