Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tanya McLeod

Summary

Well-organized Purchasing Associate bringing 25 years of experience building quality vendor relationships to foster cost-effective and timely purchasing operations. Communicative and personable with excellent command of inventory management and supply chain functions. Diligent Purchaser regularly maintains inventory to meet vendor product supply requirements and properly fulfill orders. Maintains market awareness by communicating customer needs with buyer and sales teams. Liaises with buyer to determine specialty order pricing and out-of-stock item estimated delivery and freight costs to meet customer expectations. Resourceful Purchaser efficiently negotiates with vendors to process and create purchase orders to meet supply and demand. Collaborates with buyers and Purchasing Associate to address evolving marketplace needs. Functions under minimal supervision but also excels in team environments to attain sales goals and fulfill customer requests. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

50
50
years of professional experience
1
1
Certification

Work History

Purchasing Coordinator

Cooper Standard Automotives
02.1997 - 12.2022
  • Maintained complete documentation and records of all purchasing activities.
  • Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
  • Maintained effective and lasting vendor relationships through dynamic communication, collaboration, and intelligent questioning skills.
  • Performed monthly reconciliation of open purchasing orders.
  • Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
  • Established and maintained accurate records of purchases, pricing and payment terms.
  • Generated reports on purchasing activities to support management decisions.
  • Created purchasing policies and procedures that complied with company standards and regulatory requirements.
  • Assisted buyers with special projects
  • Responsible for maintaining all purchase orders and purchasing data systems for North America
  • Trained purchasing personnel on all ERP purchasing data systems and procedures for North America

Administrative Assistant

Kelly Educational Staffing
06.1994 - 02.1997
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Established administrative work procedures to track staff's daily tasks.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.

Customer Service Associate

3M Automotive
06.1975 - 09.1984
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer calls and emails to answer questions about products and services.
  • Provided training and support to new associates to help provide high-quality customer service.
  • Delivered prompt service to prioritize customer needs.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Responded proactively and positively to rapid change.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Promptly responded to inquiries and requests from prospective customers.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Developed and updated databases to handle customer data.
  • Created and maintained detailed database to develop promotional sales.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.

File Clerk

University Of Michigan Hospital
06.1973 - 06.1975
  • Assisted with data entry and administrative support tasks to help meet team goals.
  • Maintained physical and computer-based filing systems.
  • Sorted and classified documents into appropriate filing systems for increased traceability.
  • Assisted with document scanning and imaging projects to support accurate file back-up.
  • Identified and corrected inconsistencies in filing systems for increased accuracy.
  • Managed sensitive or confidential files with attention to data security and storage policies.
  • Examined, categorized, and sorted incoming documents.
  • Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
  • Restored old files and archived completed files for future reference.
  • Monitored and updated filing systems to meet organization standards.
  • Maintained organized filing system to facilitate easy retrieval of documents.
  • Operated office equipment to scan and copy documents.
  • Followed security protocols to protect sensitive and proprietary information.
  • Created and printed labels for well-organized filing.
  • Cleaned up files regularly by removing outdated information for archival or disposal.
  • Retrieved file information and made copies for authorized users.
  • Archived and disposed of documents according to established policies.
  • Improved physical and digital filing systems with enhancements to organizational strategies.
  • Processed correspondence, conducted post office pick-ups and distributed mail to appropriate parties.
  • Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.

Education

No Degree -

Wayne County Community College District
Detroit, MI
09.1980

No Degree -

Madonna University
Livonia, MI
09.1977

High School Diploma -

Robichaud Senior High School
Dearborn Heights, MI
06.1974

Skills

  • Contract Adjustment
  • Office Meetings
  • Meeting Support
  • Inventory Records
  • Purchase Order Monitoring
  • Record Updating
  • Electronic Filing System
  • Greeting Visitors
  • Active Listening
  • Materials Purchasing
  • Supplier Selection
  • Office Supplies and Inventory
  • Office Support
  • Employee Motivation
  • Procurement Operations
  • Records Filing
  • Purchasing and Procurement
  • Purchase Order Reconciliation
  • Customer Experience
  • Special Requests
  • Purchasing Coordination
  • Customer Interaction
  • Purchasing for Manufacturing
  • Data Communications
  • Maintenance Requirements
  • Data Organization
  • Customer Care

Certification

  • Varus Training Programs - June 1975 thru December 2022

Timeline

Purchasing Coordinator

Cooper Standard Automotives
02.1997 - 12.2022

Administrative Assistant

Kelly Educational Staffing
06.1994 - 02.1997

Customer Service Associate

3M Automotive
06.1975 - 09.1984

File Clerk

University Of Michigan Hospital
06.1973 - 06.1975

No Degree -

Wayne County Community College District

No Degree -

Madonna University

High School Diploma -

Robichaud Senior High School

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Tanya McLeod