Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Work Preference
Quote
Timeline
Barista
Tanya Miller

Tanya Miller

Yucca,Az

Summary

Dynamic Store Assistant at Circle K with a proven track record in enhancing customer satisfaction and driving sales growth. Skilled in cash handling and inventory management, I excel in building customer loyalty through exceptional service and effective problem-solving. Committed to maintaining a clean and organized store environment while fostering teamwork.

Overview

10
10
years of professional experience

Work History

Store Assistant

Circle K
11.2015 - Current
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Resolved customer complaints professionally, turning negative experiences into positive outcomes.
  • Enhanced store appearance by creating visually appealing displays, ensuring cleanliness, and organizing products for easy accessibility.
  • Greeted customers entering store and offered assistance with requirements.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Promoted sales growth by assisting customers with product selection and offering knowledgeable recommendations.
  • Managed returns or exchanges efficiently, adhering to company policies while prioritizing customer satisfaction.
  • Facilitated smooth transactions at the cash register, processing payments accurately and efficiently.
  • Improved customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Provided training to new hires on store procedures, product knowledge, and customer service best practices.
  • Operated POS system to process payments and provide receipts.
  • Contributed to a positive work environment by building strong relationships with colleagues and working cooperatively on tasks.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Established and maintained professional relationships with customers to increase trust and rapport.
  • Optimized sales floor layout by rearranging merchandise based on seasonal trends or corporate directives.
  • Collaborated with team members to ensure seamless operations during peak hours and special events.
  • Answered questions about store policies and addressed customer concerns.
  • Participated in weekly team meetings to discuss store performance metrics, upcoming promotions, and employee schedules or responsibilities adjustments if needed.
  • Enhanced store's social media presence, posting engaging content to attract more customers.
  • Strengthened relationships with regular customers by remembering personal preferences and making recommendations.
  • Enhanced team efficiency with rigorous restocking protocols, ensuring shelves were always full.
  • Improved efficiency of stockroom organization, speeding up restocking process.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Used in-store system to locate inventory and place special orders for customers.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Prioritized helping customers over completing other routine tasks in store.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Boosted sales during promotional events by setting up attractive product displays.
  • Improved store layout for better customer navigation by reorganizing product displays.
  • Improved product knowledge among staff with regular training sessions, leading to better customer service.
  • Facilitated team-oriented atmosphere, leading to improved employee morale and reduced turnover.
  • Streamlined merchandise returns process, making it quicker and more customer-friendly.
  • Reduced checkout time, implementing more efficient cashier process.
  • Maintained clean and organized store environment, contributing to positive shopping experience.

Education

High School Diploma -

Lake Havasu High School
Lake Havasu City, AZ
05.2002

Skills

  • Customer assistance
  • Customer service
  • Store maintenance
  • Collaborative teamwork
  • Workplace cleanliness
  • Store safety
  • Stock replenishment
  • Loss prevention
  • Product returns
  • Merchandise display
  • Assignment delegation
  • Drawer balancing
  • Point of sale systems
  • New teller training
  • Friendly and helpful
  • Multitasking
  • Honest and dependable
  • Reliable and responsible
  • Cash handling
  • Attention to detail
  • Excellent communication
  • Store organization
  • Team cooperation
  • Problem-solving
  • Strong communication and interpersonal skills
  • Engaging with diverse customers
  • Building customer loyalty
  • Creative thinking
  • Inventory and stocking
  • Safety and cleanliness standards
  • Flexible hours
  • Time management
  • Decision-making
  • Adaptable and flexible
  • Item ticketing and pricing
  • Payment processing
  • Organization
  • Team leadership
  • Store opening and closing
  • Staff support
  • Excellent written and verbal communication
  • Retail merchandising
  • Relationship building
  • Positive customer engagement
  • Merchandising and display
  • Cash register operation
  • Customer needs assessment
  • Goal driven
  • Product and service sales
  • Team supervision
  • Sales floor organization
  • Store policies and procedures
  • Product runs
  • Cash drawer management
  • Documentation and reporting
  • Speech clarity
  • Register opening and closing
  • Exceeding customer expectations
  • Basic mathematics
  • Dispute mediation
  • Teamwork

Languages

English

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Work Location

Remote

Important To Me

Work-life balanceCompany CultureFlexible work hoursPersonal development programsCareer advancementHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k match4-day work week

Quote

When I look back on my past and think how much time I wasted on nothing, how much time has been lost in futilities, errors, laziness, incapacity to live; how little I appreciated it, how many times I sinned against my heart and soul—then my heart bleeds. Life is a gift, life is happiness, every minute can be an eternity of happiness!
Fyodor Dostoevsky

Timeline

Store Assistant

Circle K
11.2015 - Current

High School Diploma -

Lake Havasu High School

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