Tanya Neidert

Director of Operations

Seminole Soccer Club/Florida Soccer Alliance/OCYS

Sanford, FL

06.2008 - Current

Directed the operations and logistics of a multi-million dollar business.
Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
Coordinated activities between different departments to ensure successful completion of projects.
Analyzed financial data to make informed decisions on cost savings initiatives.
Provided leadership and guidance to subordinate managers and supervisors.
Maintained budgeting documents for accurate tracking of expenses.
Reviewed contracts with vendors to ensure compliance with regulations and terms and conditions.
Implemented systems for monitoring employee attendance, scheduling, payroll.
Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
Oversaw the implementation of new technology solutions designed to streamline processes.
Facilitated meetings with key stakeholders to discuss progress towards objectives.
Prepared detailed reports outlining operational results on a regular basis.
Set goals and expectations for direct reports using performance review process, holding staff accountable.
Delegated work to staff, setting priorities and goals.
Implemented successful business strategies to increase revenue and target new markets.
Conducted background checks and reference checks on potential hires.
Tailored recruitment strategies for different types of vacancies by adjusting wording, social media paths and key websites.
Assisted in employee recruitment, hiring and interview processes.
Handled employee discipline and termination to address policy infractions.
Suggested promotions and wage increases according to employee performance.
Created detailed reports outlining event planning progress, timelines, budgets, and other relevant information.
Ensured effective communication between vendors and suppliers before, during and after the event.
Provided on-site support during the day of the event including problem solving if necessary.
Conducted post-event evaluations to measure success of each program against objectives set forth by clients.
Developed promotional materials such as flyers, brochures or posters for marketing purposes prior to each event.
Supervised staff members responsible for registration desk setup and management during events.
Hired, trained and supervised volunteers and support staff required for events.
Tracked payments, balances and registrations for various events.
Planned and coordinated registration, hotel accommodations and transportation to facilitate smooth execution of event activities.
Coordinated and managed facility operations, including maintenance of building systems, equipment and supplies.
Created and monitored budget for the facility, including forecasting expenses, tracking revenue streams and monitoring costs associated with running the facility.
Supervised staff members assigned to various departments within the facility in order to ensure efficient workflow processes are being followed.
Monitored employee attendance records in order to determine if there is excessive absenteeism or tardiness that needs addressing.
Monitored facility maintenance for cleanliness and recommended improvements to overall aesthetics.
Monitored maintenance and repair of machinery, equipment and electrical and mechanical systems.
Assisted in organizing fundraising events for teams and leagues.

Summary

Overview

Work History

Director of Operations

Education

Some College (No Degree) -

Skills

Certification

Timeline

Director of Operations

Some College (No Degree) -

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