Summary
Overview
Work History
Education
Skills
Timeline
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TANYA NITTI

Phoenix,Arizona

Summary

I am an experienced Assistant Store Manager with a proven track record in managing store operations, leading my team, and delivering exceptional customer service. My strong work ethic, dependability, and determination make me well-prepared for the responsibilities of a Store Manager, and I am excited to contribute to the company’s success while advancing in my career.

Overview

13
13
years of professional experience

Work History

Assistant Store Manager

Curaleaf
11.2021 - Current
  • Oversee daily store operations, focusing on driving sales, managing inventory, and providing great customer service.
  • Manage the recruitment process, including interviewing and hiring of new candidates.
  • Work closely with P&C on submittal and delivery of all corrective action within the store.
  • Responsible for ordering all non-medicated inventory and maintaining fully stocked shelves to support sales targets and enhance the overall customer experience.
  • Work alongside staff to create a positive and motivating environment, where everyone feels valued and inspired to perform at their best.

Lead Budtender

Curaleaf
02.2021 - 11.2021
  • Worked closely with management and leadership team on daily tasks and procedures
  • Supported inventory team by stocking, performing discrepancy research, receiving and delivery intake
  • Assisted with monthly full store audit
  • Provide aid and assistance to retail staff by performing order checks and ensuring accuracy
  • Proper cash handling and reconciliation procedures

Budtender

Curaleaf
08.2020 - 02.2021
  • Educating and assisting patients with the proper product choice
  • Maintaining a safe, clean/sanitized, and well organized work environment
  • Accurate entering of allotment and cash handling

Server/Barista/Curbside

FRC The Henry
08.2019 - 05.2020
  • Provided guests with exceptional customer service while multitasking and accurately executing the dining experience
  • Worked closely with management facilitating new takeout/curbside procedures due to pandemic and new CDC guidelines
  • This gave me the opportunity to work many different aspects of the restaurant and to adapt in any role I was given at the time

Manager

LGO Hospitality | Chelsea's Kitchen & Ingo's
09.2015 - 08.2019
  • Received a promotion from 'lead server' to 'interim manager' for both establishments under the LGO Hospitality umbrella
  • During such times, it was my responsibility to teach, motivate, and supervise both new and current staff members

Lead Server/Trainer/Bar Expo

LGO Hospitality | Chelsea's Kitchen
10.2012 - 08.2019
  • After proving my skills to management, I was rewarded with the title 'lead server'
  • This led me to take on another role as 'trainer' and train new employees at two LGO stores
  • I took on an additional role as 'Bar Expo.'
  • I lended back-up support to bar staff and frequently led the bar during high traffic times
  • No matter the role designated during an individual shift I maintained excellent customer service by stressing a 'whatever it takes' attitude for both restaurant employees and guests

Education

CULINARY ARTS -

SCOTTSDALE COMMUNITY COLLEGE
08.2008

Skills

  • Store operations
  • Team building and leadership
  • Inventory control
  • Customer service and engagement
  • Performance evaluations
  • Leadership development
  • Retail sales techniques
  • Staff management

Timeline

Assistant Store Manager

Curaleaf
11.2021 - Current

Lead Budtender

Curaleaf
02.2021 - 11.2021

Budtender

Curaleaf
08.2020 - 02.2021

Server/Barista/Curbside

FRC The Henry
08.2019 - 05.2020

Manager

LGO Hospitality | Chelsea's Kitchen & Ingo's
09.2015 - 08.2019

Lead Server/Trainer/Bar Expo

LGO Hospitality | Chelsea's Kitchen
10.2012 - 08.2019

CULINARY ARTS -

SCOTTSDALE COMMUNITY COLLEGE

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TANYA NITTI