Tanya Norton
Sturtevant,WI
Summary
Detail-oriented office assistant with strong customer service skills. Proficient in scheduling, record management, and effective communication. Committed to enhancing operational efficiency and client satisfaction.
Overview
5
5
years of professional experience
Work History
Office Assistant
Spring Green Lawncare
Sturtevant, Wisconsin
02.2020 - 10.2024
- Managed scheduling and appointments for lawn care services.
- Assisted in maintaining customer records and databases efficiently.
- Coordinated communication between clients and service teams daily.
- Processed invoices and payments for landscaping services promptly.
- Supported inventory management by tracking supplies and materials.
- Organized office files and documentation for easy access.
- Provided administrative support to ensure smooth office operations.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
Education
Associate of Science - Business Management
Gateway Technical College
Kenosha, WI06-2027
Skills
- Customer service
- Office administration
- Data entry
- Scheduling appointments
- Inventory management
- Effective communication
- Time management
- Team collaboration
- Problem resolution
- Client interaction
- Compensation and benefits
- Strong interpersonal skills
- Verbal and written communication
- Record preparation
- Bank deposit reconciliation
- Meticulous attention to detail
- Multi-line phone proficiency
- Digital file management
- Organizing and categorizing
- Mail distribution
- Bookkeeping
- Contract preparation
- Administrative support
References
References available upon request.
Timeline
Office Assistant
Spring Green Lawncare
02.2020 - 10.2024
Associate of Science - Business Management
Gateway Technical College